SW Database/Exchange Manager

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Functional Title: SW Database/Exchange Manager Job Title: Manager IV Agency: Health & Human Services Comm Department: Behavioral Health Services-425 Posting Number: 16616 Closing Date: 11/17/2026 Posting Audience: Internal and External Occupational Category: Computer and Mathematical Salary Range: $5,797.66- $7,652.91 Pay Frequency: MonthlySalary Group: TEXAS-B-25 Shift: Day Additional Shift: Days (First) Telework: Travel: Up to 5% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Exempt Facility Location: Job Location City: AUSTIN Job Location Address: 701 W 51ST ST Other Locations: MOS Codes: 0203,0207,0302,0520,0602,0802,1802,5502,6302,6502,7202,7208,7210,7220,111X,112X,113X,114X,16GX,41AX
611X,612X,631X,632X,641X,648X,86M0,86P0,8U000,9G100,SEI15

Under the general supervision of the Behavioral Health Services Portfolio Manager, serves as a Software Database and Exchange Manager for the Group. Performs advanced management and/or oversight activities for daily operations of Texas Health and Human Services Commission (HHSC) business software databases and data exchange systems maintenance as well as managing new, replacement and enhancement software database development projects, and consulting on computer related purchases and long-range computer related plans. Work involves establishing short-term, mid-term, and long-term goals and objectives; developing guidelines, procedures, policies, rules, and requirements; developing schedules, priorities, and standards for achieving established goals; coordinating and evaluating program activities; developing and/or evaluating budget requests; and coordinating software projects in compliance with the HHSC system development methodology. Managers day-to-day activities of a technical and professional staff of database developers and data exchanges administrators by planning, assigning and monitoring work; train, mentor, and evaluate employee performance; reward, discipline and/or resolve employee relations problems; coordinate/approve employee leave to minimize impact on daily operations; and assist manager in hiring new employees. Works under minimal direction with moderate limits for the use of initiative and independent judgment. This position is classified as a full-time position (40 hours a week). Work outside of regular hours may be required. Travel to other work locations may be required. Performs other duties as assigned.

Essential Job Functions

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

EJF 1. Oversees and monitors the database and data exchange of existing systems; monitors the resolution of software production problems; and ensures the preparation of system level documentation for use by staff and system users. (40%)

EJF 2. Plans, assigns, supervises, and evaluates staff. Counsels, disciplines and recommends resolution for employee problems. Recommends merit increases, promotions and bonuses. Oversees staff schedules, including approval of leave. Assists in training new personnel. Interviews job applicants and make hiring recommendations. Facilitates team meetings. (25%)

EJF 3. Interfaces with customers and co-department managers effectively to provide automated solutions to problems. Consults with customers on software/hardware purchases. Reviews software/hardware justifications and requisitions and recommends approval/disapproval. (10%)

EJF 4. Coordinates projects and maintenance activities with other group, branch, and unit managers as needed. Keeps operations updated on priority runs and on-call schedule. Assists in developing strategic plans. Assists in developing agency information resource plans and budgets. Prepares management level reports, such as priority lists, quarterly reports, and operating plan. Advise management of the status and progress of projects and other tasks being conducted. Effectively communicates, both written and verbally. Presentations are well prepared and effective. (10%)

EJF 6. Supervises team leaders or highly complex projects that require coordinating, planning, and scheduling during project development and implementation stages. Supervises and oversees day-to-day operations so that projects are completed on time, within budget, and within scope and quality requirements. Assures project managers conform to and comply with all related policies, standards, procedures, activities, and that required reports are provided to HHSC and oversight agencies. Oversees advanced systems analysis and design duties including writing specifications, preparing preliminary analysis/design plans, user requirements, schedules, and budgets. Oversees the preparation of charts, diagrams, and tables that depict the present and proposed systems in terms of costs, benefits derived, and tasks accomplished. May facilitate user design sessions. Ideas are expressed clearly and concisely, both written and verbally, and to address audiences effectively. (10%)

EJF 5. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location. (5%)

Knowledge, Skills and Abilities

Knowledge of effective software database and data exchange team development; including staffing and mentoring

Knowledge of current and emerging high-level principles, practices, and techniques of computer programming and systems analysis; of computer operations procedures and systems; and of computer programming languages.

Knowledge of multi-tier software system development with the ability to troubleshoot and solve complex issues, including software process improvement methods.

Knowledge of building and supporting mission critical applications, running in a highly distributed manner across multiple platforms with the ability to apply performance enhancing techniques using System Development Life Cycle Methods in a DevOps continuation integration environment.

Knowledge of the planning and implementation techniques for multiple software development lifecycle phases, including scope and proposal, estimation, analysis, design, and software construction with the ability to deliver complex design and support documentation.

Knowledge of the practical methods and solution techniques to define the limitations and capabilities of computer systems, of the techniques used in the design of non-automated systems, of information technology equipment, of applicable programming languages, of computer hardware and software, of computer operating systems, of writing complex integrated program code.

Skill in effective organization and supervisory management skills for Oracle/Linux database and data exchange teams.

Skill in effective team facilitation and mentoring skills

Skill in effective verbal and written communication and presentation skills

Skill in project management and database/data exchange development methodology

Skilled in the assigning and supervision of the work being done by development staff.

Skilled in extensive complex problem solving, critical thinking, in computer programming, in the use of computer hardware and software, and in modifying or developing programs for computer applications.

Skilled in the facilitation of meetings with multiple customers and technical staff, including building consensus and mediating compromises when necessary.

Ability to process information logically; to interpret technical information related to computer programming and other areas of data processing; to communicate effectively; and to assign and supervise the work of others.

Ability to communicate design and complex implementation / integration information effectively both verbally and in writing, to serve as a technical mentor to colleagues, to clearly and accurately document relevant issues, and to prepare accurate, concise, reliable reports.

Ability to develop plans and budgets and to explain abstract concepts in concrete terms

Ability to analyze coordinate and solve complex problems; work in a team environment; and handle multiple projects

Ability to review for approval all software engineering life cycle work products, including for example Requirements Analysis Summary, Design Specifications, Testing Strategies and Plans, etc.

Ability to effectively organize and present complex technical information, both orally and in writing

Ability to effectively work both independently and with others

Ability to form and direct teams to achieve project goals

Initial Screening Criteria

Graduation from an accredited four-year college or university with a major in Computer Science, Software Engineering, IT Management or related field. Minimum of 8 years' experience as a Software Database Manager or similar job function with at least two of the eight years in a management role.

Experience with effective organization and supervisory management skills for Oracle/Linux database and data exchange teams.

Experience with effective team facilitation and mentoring skills

Experience with project management and database/data exchange development methodology

Experience with building and supporting mission critical applications, running in a highly distributed manner across multiple platforms with the ability to apply performance enhancing techniques using System Development Life Cycle Methods in a DevOps continuation integration environment.

Registrations, Licensure Requirements or Certifications: Preferred certification(s) in Data Administration, Linux Administration, Data Analysis, Oracle, or similar.

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.