Sr ServiceNow Consultant (French Speaking)

Hybrid in Québec, QC, CA • Posted 4 hours ago • Updated 4 hours ago
Contract W2
12 Months
No Travel Required
Remote
Depends on Experience
Company Branding Image
Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Job Details

Skills

  • ServiceNow
  • French
  • Service Management
  • Service Desk
  • Service Delivery
  • IT Service Management
  • Continuous Integration
  • Artificial Intelligence
  • Optimization
  • Project Management
  • Return On Investment
  • Word-sense Disambiguation
  • Workflow

Summary

Role : Senior French-Speaking ServiceNow Consultant

Experience: 12+ years is must

 

Role Overview
We are seeking a Senior French-Speaking ServiceNow Consultant to support an existing production ServiceNow environment across ITSM, ITAM, and Workplace Service Delivery (WSD).
 
Key Responsibilities
- Act as a senior ServiceNow consultant and trusted advisor to business and technical stakeholders.
- Lead and participate in end-client meetings, workshops, and process discussions.
- Provide guidance on ITSM, ITAM, and WSD processes within an existing production environment.
- Assess current processes, identify gaps, and recommend opportunities for modernization and optimization.
- Support platform upgrades and modernization of legacy workflows, dashboards, flows, and processes.
- Drive adoption of Now Assist, AI Search, Virtual Agent, mobile capabilities, and automation.
- Improve service desk maturity through ITIL-aligned practices and streamlined agent/approver experiences.
- Identify opportunities for recurring-request automation, external integrations, and high-ROI agentic workflows.
- Support improvements across incident and change management, including simplified forms, playbooks, CI automation, and freeze-period management.
- Enhance Service Catalog capabilities, including SSO access provisioning and mobile approvals.
 
Required Qualifications
- Strong senior-level experience as a ServiceNow Consultant / Functional Consultant / Advisory Consultant.
- Hands-on functional expertise across ITSM, ITAM, and WSD.
- Strong understanding of ServiceNow production environments and platform modernization.
- Experience with project management, process organization, and stakeholder management.
- Ability to lead workshops, structure requirements, and provide business-process guidance.
- Experience with Now Assist, AI Search, Virtual Agent, ServiceNow Mobile, and automation is highly desirable.
- Strong understanding of ITIL/service management practices.
- French language proficiency is mandatory.
 
Preferred Experience
- ServiceNow platform upgrades and modernization.
- Reducing legacy customizations and adopting out-of-the-box ServiceNow functionality.
- Agentic AI and workflow automation.
- Service Catalog and access-provisioning processes.
- Incident, Change, Request, Asset, and Workplace Service Management.
 
 
 
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91139032
  • Position Id: 9084947
  • Posted 4 hours ago

Company Info

About Source Code Technologies LLC

As your business grows, evolves, and improves every day, an intentional and well-executed IT strategy is an essential component in maintaining a sustained competitive advantage. It’s difficult to keep up with the latest technology trends, but with insightful advice and focused professional guidance from Source Code Technologies LLC, you can seamlessly navigate every stage of growth, from start-up to IPO. Get in touch with us today to learn more about how we can help your organization maximize your IT strategy.

Your success is our top priority, and our team works with honesty, integrity, and sincerity to ensure our solutions are a perfect match for your organizational IT needs. We’ll help you move past legacy technology that may be a barrier to productivity, replacing it with advanced solutions that are tailored to provide exactly what your organization needs to excel.

With innovative strategies that encourage rapid decision-making, teamwork, and proactive problem resolution, Source Code Technologies LLC will help position your organization to achieve greater success than you’ve ever imagined.

As a premier IT services company, we believe in maintaining a positive mindset and creating partnerships with purpose. We strive to deliver significant outcomes with measurable results that consistently drive the success and growth of our clients.

About_Company_OneAbout_Company_Two
Contact the job poster
SR

Smriti Rajput

Recruiter @ Source Code Technologies LLC
Create job alert
Set job alertNever miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

It looks like there aren't any Similar Jobs for this job yet.

Search all similar jobs