IT Asset Management (Hardware) Analyst

Job Title: IT Asset Management (Hardware) Analyst
Location: Golden, Colorado
Type: Contract, ongoing
Compensation: $20-25/HR
Contractor Work Model: Hybrid

System One is seeking an IT Asset Management (Hardware) Analyst in Golden, Colorado. Join this great team and bring your expertise to the table.
Hardware Asset Management

• Conduct physical stockroom inventories
• Investigate and reconcile inventory shortages and discrepancies
• Move inventory between stockrooms and locations
• Assist in the inventory and management of the IT vending machine
• Manage hardware and consumable assets in ServiceNow stockrooms
• Cross-functional Collaboration
• Work with the IT Service Desk and Desktop Support teams to ensure their stockrooms have adequate inventory
• Collaborate with the Property Management team to locate tagged equipment, update inventory records and reconcile discrepancies between asset management systems
• Queue Management
• Monitor IT Asset Management queue and provide updates to requesters, as appropriate
• Identify and fulfill "Tier 1" requests/tasks
• Other project tasks and duties as assigned
• Required Knowledge/Skills/Attributes:
• 1 year Hardware Asset and Inventory Management experience
• Knowledge of and familiarity with major hardware OEMs, vendors and models
• Ability to effectively work in a hybrid collaborative team environment
• Strong communication skills, written and verbal
• Customer service experience and commitment to customer service and support
• Analytical and problem-solving skills
• Initiative to anticipate issues and provide insight into solutions
• Strong attention to detail and organizational skills
• Ability to manage projects in parallel with daily tasks
• Ability to work independently and with a sense of urgency and accuracy, in a fast-paced team environment
• Intermediate experience with Microsoft Office suite of applications

Preferred Qualifications:

• Experience with ServiceNow ITSM and HAM/ITAM functionality

System One, and its subsidiaries including Joul, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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Ref: #851-Rockville-S1