Business Analyst

We’re seeking a detail-oriented Business Analyst to support a range of technical initiatives, including SaaS and COTS implementations, large-scale software development efforts, and system upgrades. This role operates within structured project management and governance frameworks and plays a key part in integrating security, operational components, and cross-functional requirements.

The ideal candidate thrives in a dynamic environment, collaborates effectively with stakeholders at all levels, and leverages AI tools to enhance analysis, documentation quality, and overall efficiency.

Key Responsibilities

• Review, analyze, and evaluate business processes, systems, and user needs

• Support requirements gathering, documentation, and validation across business and technical teams

• Document AS-IS and TO-BE process flows and identify improvement opportunities

• Assist with financial planning, coordination activities, and process optimization recommendations

• Serve as a liaison between business units, technical teams, vendors, and leadership

• Facilitate discussions among groups with differing priorities or requirements

• Create and maintain project artifacts (BRDs, Use Cases, UAT Plans, test scripts)

• Draft statistical and analytical reports to support decision-making

• Perform data analysis using Excel, Tableau, and similar tools

• Identify, manage, and mitigate project risks and issues

• Communicate clearly and professionally with stakeholders at all levels

• Use AI tools to streamline analysis, documentation, and workflow efficiency

Required Skills & Experience (1–3 Years)

• Experience reviewing, analyzing, and evaluating business processes and user needs

• Familiarity with IT SDLC processes

• Experience documenting AS-IS and TO-BE workflows

• Ability to gather both business and technical requirements

• Experience acting as a liaison between business and IT teams

• Ability to educate business units on standardized processes

• Strong verbal and written communication skills, including with executive-level staff

• Skilled in facilitating meetings with internal and external stakeholders

• Experience collaborating with technical and functional teams to develop BRDs, technical specifications, UAT plans, scripts, and related documentation

• Experience writing test cases and supporting User Acceptance Testing

• Proficiency with Excel, Tableau, and other data analysis tools

• Experience conducting fit/gap analysis and estimating implementation effort

• Strong interpersonal skills and creative problem-solving?solving abilities

Core Competencies

• Requirements documentation

• Process mapping

• Stakeholder coordination

• Risk identification and awareness

• Clear and concise communication

• Collaborative mindset

What We Offer

• Opportunity to make a meaningful impact supporting public sector initiatives

• Collaborative, mission-driven work environment

• Competitive compensation and comprehensive benefits, including medical, dental, vision, life and accident insurance, disability insurance, and more

This is a long-term, multi-year contract engagement onsite in Austin, TX. No sponsorship can be provided. A 7-year background check is required.

To apply, please email resumes to .