CCATS Operations & Systems Specialist

Duties/Responsibilities 

Section I: CCATS Operations & Modernization (50%) 
This portion of the role is strictly dedicated to the management, maintenance, and modernization of the 
CCATS infrastructure. 
• Lead a comprehensive audit of CCATS to identify data gaps, system inefficiencies, and modernization 
opportunities. 
• Design and implement automated, event-based workflows (e.g., triggered actions, automation tools 
like Informatica or similar platforms). 
• Maintain legacy technical components, including manual updates of .jar and .ear files, ensuring 
uninterrupted system operation. 
• Modernize outdated software components and proactively identify opportunities for system 
improvements. 
• Conduct routine health checks, security hardening, and integrity assessments to maintain 99.9% 
system availability. 
• Provide continuous operator-level support following optimization efforts.

Section II: MSDE-Wide Expansion & Operations (50%) 
Note: The specialist will provide support and assistance for the following MSDE-wide tasks. 
• Agency-Wide Infrastructure Monitoring: Assist in the configuration, review, and monitoring of AWS 
Workspaces and server configurations across the MSDE environment. 
• Standardization & Auditing: Support general agency-wide auditing of MSDE standards, helping to 
ensure adherence across architecture, compliance, configuration, documentation, standard 
practices, and procedures. 
• Documentation & Compliance: Assist in creating and reviewing documentation for non-CCATS 
internal MSDE applications. Help compile Incident Response (IR), Business Continuity (BC), and 
Disaster Recovery (DR) data to meet security requirements. 
• Vendor & Platform Coordination: Assist with collection reviews and follow up with application 
vendors to clarify requests and documentation. Support audits and modernization efforts for other 
internal systems and software platforms. 
• Process Optimization: Apply process-improvement logic to streamline workflows, SOPs, and 
standard operating procedures across the organization. Support departmental projects to ensure 
consistent operational efficiency and team productivity. 
• Adaptive Support: Perform general administrative tasks and assist with a wide range of emergent 
operational needs. Respond quickly to high-priority interruptions and ad-hoc projects outside the 
regular CCATS workflow. 
Minimum Qualifications Required 
• Demonstrated experience in system auditing, workflow automation, or technical operations. 
• Familiarity with data integration platforms, secure file transfer systems, and legacy software 
components. 
• Ability to manually deploy/update technical components (.jar, .ear files) and support complex 
system environments. 
• Strong organizational, multitasking, and prioritization skills, with the ability to shift quickly between 
technical and administrative tasks. 
• Effective communicator capable of translating technical findings into clear recommendations and 
documentation. 
• Adaptable, detail-oriented, and comfortable operating in a dynamic environment with shifting 
priorities.