Project/Program Manager- IAM/Hospital/HealthCare
Contract W2
6 Months
No Travel Required
On-site
Depends on Experience
Cloud Destinations LLC
Fitment
Dice Job Match Score™
🔗 Matching skills to job...
Job Details
Skills
- Authentication
- Information Security
- Identity Management
- Health Care
- Information Systems
- Problem Management
- Project Implementation
- Negotiations
- Security Awareness
- Systems Engineering
- Vendor Relationships
- Regulatory Compliance
- Project Management
- Workflow
- Information Technology
Summary
Job Title: Contact Center Project Manager
Location: Columbus, OH (Onsite in Columbus, OH 5x a week)
Duration: 6 months contract
Manages the development and acquisition, implementation, and ongoing support of information systems. Oversee staff performance, growth, and engagement. Manages vendor relationships to ensure contractual performance and delivery expectations are met. Supports vendor contract negotiations and ensures consistent system support and issue resolution across the organization. This role enables operational, business, and strategic objectives through effective information services delivery.
Responsibilities
- Responsible for the effective management of assigned staff, projects, and budgets
- Adheres to organizational and departmental policies, standards, and procedures
- Serves as a role model in performance, accountability, and professional conduct
- Recruits, hires, and develops team members
- Delivery presentations to leadership and committees related to information services initiatives
- Plans, prioritizes, communications, and monitors project execution
- Establishes goals, objectives, and performance plans with team members
- Provides coaching, mentoring, and career development for staff
- Participates in cross functional teams and organizational initiatives
- Ensures compliance with privacy, regulatory, and security standards
- Oversees system lifecycle activities including planning, design, implementation, training, and support I
- Implements project management methodology and accountability standards
- Partners with leadership to manage scope, timelines, budgets, and quality outcomes
- Leads technology related project execution and ensures successful results
- Evaluates project priorities and reports status to stakeholders
- Manages cross functional project teams
- Ensures protection of system access and data integrity
- Supports identity and access management including provisioning and authentication solutions
- Maintains information security standards and monitors compliance
- Tracks industry technology trends and regulatory changes
- Ensures effective and secure user access processes
- Supports employee security awareness training
- Supports vendor contract negotiation and vendor performance management
- Participates in system selection and evaluation processes
- Identifies future vendor partners and evaluates market competitiveness
- Develops strategic plans for systems engineering and technology advancement
- Analyzes organizational information needs and aligns technology solutions
- Collaborates on the acquisition and implementation of systems and infrastructure
- Identifies future technology needs and long range strategies
- Research best practices in emerging technology
- Supports enterprise technology planning
- Participates in benchmarking and innovation initiatives
- Develop standards for system implementation
- Leads continuous improvement initiatives
- Analyzes processes and implements workflow improvements
- Designs and implement technology solutions to support operations
- Ensures data accuracy and system integrity
- Identifies system improvement opportunities and drives enhancements
- Supports problem management and change management processes
- Collaborate with stakeholders to deliver high quality services
- Aligns projects with business needs and customer expectations
- Supports the development of processes to improve service delivery ·
Required Qualifications
- Bachelor degree in Information Technology, Computer Science, or related field or equivalent experience
- Experience managing teams within information systems or technology services
- Experience leading projects and managing budgets
- Experience working with vendors and managing contracts
- Knowledge of information security principles and identity access management
- Strong project management and organizational skills
- Strong communication and leadership capabilities
Preferred Qualifications
- Experience in healthcare or hospital systems environment
- Knowledge of regulatory compliance standards
- Experience with enterprise system implementation and support
- Experience with Identity and Access Management tools and solutions
- Project management certification
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 91097117
- Position Id: 9006452
- Posted 17 hours ago
Company Info
One of the leading US-based staffing and IT consulting partner. Experience exceptional service and top-tier talent across industries. Count on us for staffing solutions that cater to the unique demands of the American market.
Our experienced recruiters ensure a seamless fit within your team, accelerating success. But we go beyond staffing and empower employees with fully sponsored certification programs, keeping them ahead. Experience comprehensive benefits including health, wellness coverage, dental insurance, vision insurance, as well as flexible hours, remote work options, and a robust 401K plan to ensure a secure future at the companies we represent.
At Cloud Destinations, we bring industry expertise and a passion for excellence. From Enterprise Cloud Strategy to Managed Infrastructure Services, Digital Transformation, BI & Data Analytics, Security, Data Engineering, and more, we navigate the IT landscape with finesse. Choose us as your trusted partner, witness transformative talent and exceptional service. Let's unlock new possibilities and drive your success in the dynamic world of IT together.
Create job alert
Never miss an opportunity! Create an alert based on the job you applied for.Similar Jobs
It looks like there aren't any Similar Jobs for this job yet.
Search all similar jobs