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Control room Engineer

Charlotte, NC, US • Posted 3 days ago • Updated 3 days ago

Full Time

No Travel Required

On-site

Depends on Experience

Stanley David and Associates

Fitment

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Job Details

Skills

Dashboard

Summary

Role :: Control room Engineer
Location :: Charlotte, NC

Type :: Fulltime

Job Description
Roles & Responsibilities

· Monitor scheduled jobs, batch processes, alerts, and operational dashboards to ensure smooth execution and timely completion.
· Track job failures, delays, system alerts, and incidents; perform first-level analysis and initiate appropriate escalation procedures.
· Engage and coordinate with multiple teams, including application support, infrastructure, operations, business, and vendor teams, to drive deliverables to closure.
· Maintain clear and timely communication with stakeholders regarding job status, incidents, delays, risks, and resolution progress.
· Document incidents, actions taken, job status updates, and shift handover notes accurately and consistently.
· Follow defined standard operating procedures, escalation matrices, and incident management processes.
· Support daily operational reporting, status tracking, and management updates related to job monitoring and deliverables.
· Identify recurring issues and collaborate with relevant teams to support root cause analysis and process improvement.
· Ensure smooth shift transitions by providing complete and accurate handover information to the next shift or support team.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91097129
Position Id: 9062667
Posted 3 days ago

Company Info

About Stanley David and Associates

We strive to add value and work as true partner with our clients

Stanley David And Associates is a recruitment specialist in the area of IT and Engineering and we stay firmly in our area of expertise, doing what we love.

We know the players and the companies and invest a lot of time getting to know candidates and clients in equal measure. This ensures a swift, cost effective and perfect placement whether it s permanent or interim.

In addition we have a reputation for having the best understanding of the market landscape, for sourcing great candidates

-We have a Global Footprint with offices in 3 countries USA, UK and India.

-SDNA Global have built up an incredible reputation within the IT strategic hiring.

-We work with Tier1 and Tier 2 IT Outsourcing companies for Leadership hiring needs in UK, Europe, USA and Indian geos.

-Each SDNA member has over 5 years of experience in Talent Acquisition

-We have successfully closed roles in countries UK, USA, Germany, Sweden, Dubai, France, Netherlands, Switzerland, Austria, Hungry, Spain, Italy, Norway, Denmark, Nigeria and South Africa

-Telecom, Media and Hi-tech

-Health care and Life Sciences

-Energy and Utilities

-CPG, Retail and Transport

-Banking and Financial Services

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Contact the job poster

Louisa Alcott

Recruiter @ Stanley David and Associates

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