Software Guidance & Assistance, Inc., (SGA), is searching for a
Procurement Operations Intake Analyst for a
contract assignment with one of our premier
Management Consulting clients in
Miramar, FL. This will be a hybrid position (Tuesday/Wednesday/Thursday onsite, Monday/Friday remote).
Responsibilities :
- Supports procurement operations by managing intake workflows, ensuring accurate request routing, and driving timely execution across category, sourcing, and purchasing teams.
- Serves as a central coordinator to maintain visibility into request status, resolve bottlenecks, and ensure requests progress efficiently through the procurement lifecycle.
- Looking for a proactive self-starter who takes ownership of their work and drives tasks forward effectively. The ideal candidate brings a can-do mindset, strong attention to detail, and a collaborative approach to working across multiple teams and stakeholders. This role requires the ability to thrive in a fast-paced, dynamic environment, effectively balancing multiple priorities while maintaining accuracy and responsiveness. Success in this position depends on strong follow-through, adaptability, and a willingness to step in and problem-solve to keep workflows moving efficiently.
- Intake Review & Routing
- Review incoming procurement requests submitted via intake tools
- Validate completeness, accuracy, and required documentation
- Confirm appropriate routing of requests to appropriate teams based on category, complexity, and spend thresholds
- Reject or return incomplete submissions with clear guidance to requestors
- Workflow Coordination
- Monitor intake queues and assignment logic to ensure proper distribution of requests
- Identify and correct misrouted or incomplete submissions
- Serve as a central point of coordination across category, sourcing, and purchasing teams
- Proactively follow up with stakeholders to drive timely action
- Throughput & SLA Management
- Track requests as they progress through intake, sourcing, and downstream workflows
- Follow up with assigned teams to ensure timely action and adherence to SLAs
- Escalate delays, bottlenecks, or capacity constraints as needed
- Reporting & Operational Visibility
- Produce weekly reporting on request volume, status, cycle times, and backlog
- Highlight aging requests and those requiring acceleration
- Provide transparency into overall workflow performance
- Process Improvement
- Identify inefficiencies in intake, routing, or workflow processes
- Recommend and support improvements to enhance speed, accuracy, and user experience
Preferred Skills :
- Experience in procurement, purchasing, or operations coordination
- Familiarity with ServiceNow and Coupa preferred
- Strong organizational and follow-up skills
- Ability to manage multiple requests and stakeholders simultaneously
- Proficiency in Excel or reporting tools
- Experience with ticketing/intake systems (e.g., ServiceNow, Coupa, etc.)
- Strong communication skills with senior audiences
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy
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