Seeking a lead Salesforce developer and is responsible for managing all aspects of Salesforce.com (SFDC) including configuration, customization and implementation of applications and 3rd party integrations. Role also includes collaborating with internal stakeholders and team members to build solutions in SFDC that support business requirements and processes for continuous improvement. The Administrator should have proven experience with Lightning Aura Components, Flows, APEX programming, Force.com APIs. Also, the candidate will work very closely with MuleSoft lead in migrating existing custom API’s into MuleSof t Anypoint platform. This position functions as a member of the ITS Team, reports to the ITS Manager, and works with ITS Development teams.
Interview: Teams
Location: Columbus, OH
Posting: 802741
Work: ON-SITE
Role and Experience
· Acts as lead Salesforce CRM developer and works very closely with Business Analysts,
· Architects & Project managers in planning the releases.
· As a lead and senior developer is involved in all aspects of the project life cycle, f rom the initial kickof f through the requirements analysis, design, implementation, testing, deployment, and postproduction support of the high quality
· business solutions on the Force.com platform.
· Work with business teams to understand their processes and translate their needs into
· actionable salesforce requirements for conf iguration/development.
· Involved in all aspects of the Project life cycle, f rom the initial kickof f through the
· requirements analysis, design, implementation, testing and post -production solution and user
· support.
· Maintains and provides enhancements to the existing Salesforce solutions using latest
· features.
· Familiar with Salesforce.com best practices related to release management and deploying
· changes through the various sandboxes to production.
· All aspects of user and license management including new user setup/deactivation, roles,
· prof iles, permissions, public groups, OWD, sharing rules
· Data management to improve Salesforce data quality, implementing rules and automation as
· needed.
· Provide ad hoc data extracts as per business area needs.
· Proactive system maintenance including Security Reviews, Release Updates, Health Check,
· and Optimizer
· Identify unused or underutilized platform features.
· Develops and creates dashboards and complex customized reports as per business need.
· Manages user testing to include developing test plans, creating user test cases.
· Create and maintain documentation on processes, policies, conf iguration, and user guides.
· Leads the Integrations and supports MuleSof t architect in converting existing custom API’s to
· MuleSof t Anypoint platform.
· Create a roadmap and def ine priorities, liaising with stakeholders.
· Mentors and trains State Development resources.
· Leads daily scrum meetings, reviews, and coordinates the assignment of user stories.
· Works with leadership and stakeholders to provide overall direction, guidance, def inition, and facilitation for the advancement of sof tware development solutions required to meet business strategies and goals for the associated enterprise system.
o Identif ies major interfaces, business capabilities need, and existing application weaknesses and
· opportunities for new technical solutions for systems within the organization.
o Conducts code reviews and performs requirements validation to ensure the enhancements are
· developed aligning with standards and guidelines.
o Ensures Salesforce.com best practices related to release management are
· followed and deploys changes through the various sandboxes to production.
o Maintain, enhance, and create Lightning Flows converting existing workf low
· rules and process builders and other functions and conf igurations within the
· Salesforce.com environment.
o Def ine, document, and build solutions as per SOA, RESTful architecture and perform web
· services API integrations tasks with other internal and 3rd Party systems (REST & SOAP) and
· trouble-shoots any issues with partner and applications as they arise.
o Develops and Manages Communities
o Proactively seek out and identify needed system changes.
o Communicate system changes to the users in advance so they understand the change and
· how to use it prior to implementation.
o Develops and creates advanced-level customized reports, dashboards and respond to ad hoc
· reporting requests as needed.
o Works with leadership and stakeholders, determine Salesforce and other technologies, sof tware,
· tools, and approaches to improve operational ef f iciencies, and enhance the customer
· experience.
o Creates project documentation, including user interface guides, training documentation or other
· functional specif ic documents and change orders.
o Thoroughly unit test development deliverables and participate in business user
· acceptance testing.
o Validates test cases and results against requirements.
o Perform Integration/Regression/Smoke Testing of the applications.
o Develop complex, macro driven reports to summarize system information for Senior
· Management.
o Salesforce report building best practices should be followed to avoid the creation of
· conf igurations that negatively impact performance as data volumes increases.
o Assist with migration f rom older systems/processes into Salesforce.com.
o Import data as appropriate using Salesforce tools like Data Loader
o Log, troubleshoot and resolve system problems.
o Maintaining the security and integrity of the application software.
o Recommend & review best practices and tools for Release Management/DevOps
o Provide Production support for Salesforce Applications as prioritized
o Maintain and Manage Field Service Lightning Application
o Administrative support for Field Service Lightning Mobile
o Monitor and manage exception logs for back-end system integration with SFDC.
· Communities and ideally, understand the general concepts of Customer Relationship Management
· (CRM).
o Bachelor’s degree in computer science or information systems or related f ield
o More than 10 years of experience in Information systems in Analysis, Design & Development
o Required 5+ years of Professional Experience in development & administration of applications in
· Salesforce platform-based technologies (Sales Cloud, Service Cloud, Community Cloud)
o Required 5+ years of Experience in Aura Components, Lightning Web Component Framework
· Apex, SOQL development, VisualForce, Java Script, HTML and CSS
o Required 5+ years of experience in SFDC Design, Analysis, Conf iguration, Customization and
· Coding
o Required 5+ years of experience with SFDC data model and the data migration / integration
· capabilities of SFDC.
o Required 3+ years of experience handling integrations using API’s or web services with other
internal and 3rd Party systems using REST or SOAP.
• Required 4+ years of Experience in building and Managing Communities
• Strong reporting background using standard reporting tools including standard salesforce.com
reporting functionality and Einstein Analytics.
• Required Minimum of 5 years of experience using Salesforce tools such as Data Loader,
Flosum, SFDC Outlook connector, Ownbackup, Jitterbit etc.
Updated Jan. 2019 Page 6 of 7
• Required 1+ years of experience handling Salesforce and Outlook integration.
• Required 5+ years of experience with SCRUM/Agile Development practices.
• Required ability to propose, document, and implement sof tware project lifecycle solutions
(sof tware and documentation).