Account Executive for IT Services company

Job Summary:
We are looking for a motivated Account Manager with junior to mid-level experience in IT services. The role involves managing client relationships, supporting sales activities, and coordinating with internal teams to ensure successful service delivery and customer satisfaction.

Key Responsibilities:

• Manage and nurture existing client accounts within the IT services domain

• Act as the primary point of contact for assigned clients

• Coordinate with delivery, technical, and sales teams to meet client requirements

• Support account growth through upselling and cross-selling opportunities

• Ensure timely communication, reporting, and issue resolution

• Assist in preparing proposals, presentations, and account documentation

• Monitor account performance and maintain long-term client relationships

Required Skills & Qualifications:

• 2 5 years of experience as an Account Manager in an IT services company

• Understanding of IT services, solutions, and delivery models

• Strong communication and interpersonal skills

• Ability to manage multiple accounts and priorities

• Basic knowledge of sales processes and client engagement

• Proficiency in MS Office / CRM tools

Preferred Qualifications:

• Experience working with offshore/onshore delivery teams

• Exposure to IT services such as application development, support, cloud, or digital solutions

Education:

• Bachelor s degree in Business, IT, or a related field