Application Management Services (AMS) Lead

Fountain Valley, CA, US • Posted 2 days ago • Updated 2 days ago

Full Time

On-site

$90,000 - $105,000/yr

VAK Consulting LLC

Fitment

Dice Job Match Score™

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Job Details

Skills

Application Management
monitoring
incident management

Summary

Job Title: Application Management Services (AMS) Lead

Location: Fountain Valley, CA

Fulltime / Contract to Hire

Experience Required: 5 10 Years

Domain Advantage: Connected Cars / InVehicle Telematics

About the Role
We are looking for an experienced Application Management Services (AMS) Lead to
drive monitoring, incident management, outage resolution, and endtoend operational
excellence for missioncritical applications. This role requires strong technical depth in
observability, handson monitoring, and real-time issue handling in fast-paced
environments.
Candidates with experience in Connected Vehicles, Telematics, or related automotive
ecosystems will have a strong advantage.

Key Responsibilities
Lead end-to-end Application Monitoring & Observability
Own incident lifecycle: detection triage communication resolution
Manage high-severity outages and drive RCA creation & preventive actions
Develop and maintain dashboards, alerts, and metrics for proactive monitoring
Coordinate with cross-functional engineering & product teams for system stability
Ensure SLA compliance and continuous improvement in AMS processes
Support on-call operations using escalation and notification systems

Required Skills
1. Monitoring & Observability Tools
Dynatrace
ELK / Kibana

Grafana
OpenSearch
1. ITSM & Collaboration Tools
JIRA
Confluence
Status Page
1. Incident & On-Call Handling
xMatters

Preferred Experience
Strong background in Monitoring, Issue Triage & Outage Handling
Hands-on experience building dashboards, alerting rules, metrics pipelines
Experience operating in Connected Cars / Telematics domain (added advantage)
Proven expertise in creating RCAs and conducting postincident reviews

What We re Looking For
5 10 years of total experience in AMS, Production Support, or Application Operations
Ability to lead incident war rooms and communicate with stakeholders
Strong analytical, problem-solving, and decision-making mindset
Comfortable working in a dynamic, high-availability environment

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91138384
Position Id: 8914179
Posted 2 days ago

Company Info

About VAK Consulting LLC

Welcome to VAK Consulting LLC, your trusted partner in US IT staffing solutions. With a commitment to excellence, we specialize in connecting businesses with top-tier IT talent, ensuring seamless integration of skilled professionals into your projects. Our tailored staffing services empower organizations to thrive in the dynamic world of technology, as we prioritize precision, expertise, and unparalleled client satisfaction. Experience a new era of workforce synergy with us.

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