IT Systems Administrator (Hanover, MD)

Come work for us!

We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter a DTLR store.

Our employees are key to our success.

The Systems Administrator maintains and supports enterprise systems across retail store locations, corporate offices, and distribution environments. This role ensures system stability, security, and performance while supporting technology initiatives that improve operational efficiency.

Duties/Responsibilities:

• Administer Windows Server, Microsoft 365, and Azure / Entra ID environments
• Monitor and maintain servers, endpoints, and backend systems
• Provide Tier 2/3 support for hardware, software, and connectivity
• Manage user provisioning, access changes, and deprovisioning
• Support retail, corporate, and distribution center technology
• Partner on infrastructure projects, rollouts, and upgrades
• Maintain documentation and operational standards
• Coordinate with vendors and internal IT teams

Required Skills/Abilities:

• 2-4 years of systems administration or infrastructure support experience
• Experience with Windows Server, Microsoft 365, and Active Directory / Entra ID
• Strong troubleshooting across endpoints and servers
• Experience with ticketing systems and ITSM processes
• Strong communication and organizational skills

Education and Experience:

• Bachelor's degree in Information Technology or related field
• Industry certifications (Microsoft, CompTIA, Azure, ITIL)
• Experience supporting retail or multi-site environments

Physical Requirements:

• While performing the duties of this job, the employee is regularly required to sit, repeated bending, and stooping are requirements for this position. The employee must frequently use hands to finger, handle, or feel; and talk; or hear.
• The employee must occasionally lift and/or move up to 60 pounds. Specific vision abilities required by this job may include close vision, distance vision, and depth perception.
• The incumbent must be able to work in a fast-paced environment.

General Information:
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. DTLR, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Compensation: IT Systems Administrator pay range: $70,000-$75,000 annually. This role will be eligible for the company 401K plan.

General Information:

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

DTLR, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.