DataCenter Technician

• The DataCenter Technician will support server validation, hardware deployment, system configuration, and infrastructure maintenance within a high-volume laboratory and data center environment.
• This role involves troubleshooting server hardware, networking, power distribution systems, and operating systems while supporting engineering validation activities and ensuring reliable data center operations.

Requirement/Must Have:

• Experience deploying, configuring, and maintaining x86 server platforms.
• Strong knowledge of server hardware components including CPUs, memory, storage, networking, and PCIe devices.
• Experience installing and configuring Linux and Windows Server operating systems.
• Ability to troubleshoot hardware, firmware, and operating system issues.
• Understanding of networking fundamentals including switch configurations, VLANs, and subnetting.
• Experience with remote management technologies such as BMC, IPMI, serial consoles, and KVM-over-IP.
• Ability to work safely with sensitive hardware components and follow ESD procedures.
• Strong documentation and problem-solving skills.

Experience:

• Experience working in data center, server validation, or hardware lab environments.
• Experience with x86 server architecture and modern server technologies.
• Experience supporting hardware and firmware validation activities.
• Experience troubleshooting rack-level power and network infrastructure.
• Basic scripting or automation experience preferred.

Responsibilities:

• Deploy, configure, and maintain x86 server platforms within validation and testing environments.
• Perform system bring-up, BIOS updates, firmware updates, and platform configuration.
• Install and configure Linux and Windows Server operating systems.
• Diagnose and isolate hardware failures involving processors, memory, storage, networking, and power subsystems.
• Troubleshoot network connectivity issues and validate switch configurations.
• Support rack-level networking infrastructure and connectivity requirements.
• Diagnose and resolve rack-level power distribution and balancing issues.
• Analyze system logs, firmware outputs, and operating system errors.
• Collaborate with engineering teams to reproduce issues and validate fixes.
• Utilize remote management tools for system access, monitoring, and troubleshooting.
• Execute test procedures and assist with automation or scripting activities.
• Manage rack infrastructure including cabling, airflow optimization, hardware replacement, and lifecycle management.
• Maintain inventory records, asset tracking, and shipping or receiving processes.
• Follow laboratory safety standards and ESD handling procedures.
• Support multiple concurrent validation and troubleshooting activities.

Should Have:

• Experience working in high-density server or data center environments.
• Familiarity with PCIe Gen4, PCIe Gen5, NVMe, and RAID technologies.
• Understanding of hardware validation and engineering support processes.
• Strong analytical and root cause investigation skills.
• Ability to work effectively in fast-paced technical environments.

Skills:

• x86 server deployment and support.
• Linux and Windows Server administration.
• Hardware diagnostics and failure analysis.
• BIOS and firmware management.
• Network troubleshooting and switch validation.
• Rack infrastructure and cabling management.
• BMC, IPMI, KVM-over-IP, and remote management tools.
• Power distribution and PDU management.
• Python, PowerShell, or Bash scripting (preferred).
• Inventory and asset management.

Qualification And Education:

• Associate degree or technical training in Information Technology, Computer Engineering, Electronics, or a related field preferred.
• Equivalent hands-on experience in data center operations, server support, or hardware validation environments may be considered.

Physical Requirements:

• Ability to lift and carry up to 50 pounds.
• Ability to stand, walk, bend, and reach for extended periods.
• Manual dexterity for handling hardware components and tools.
• Ability to work at rack height and use ladders when necessary.
• Comfortable working in data center or laboratory environments with varying temperatures and elevated noise levels.