IT Tech (Epic TDR)

IT Field Technician - Intermediate IT Contractors | Buffalo, NY

Join a high-impact technology rollout supporting mission-critical operations across multiple facilities.
We are building a team of Entry to Intermediate-Level IT Contractors to support a large-scale system implementation requiring extensive on-site technical validation, workflow testing, and device readiness checks.
This project is ideal for early-career professionals who are:

• Organized
• Tech-savvy
• Detail-oriented
• Comfortable interacting with end-users
• Excited to gain experience in large enterprise IT deployments

You will receive structured training and work closely with project leadership, operational departments, and technical teams to ensure all environments, devices, and processes are fully ready for go-live.

Key Responsibilities

In this role, you will:

• Complete structured training on system validation procedures and checklists
• Conduct on-site walkthroughs to assess readiness across various operational areas
• Validate hardware and technical components, including:
  • Workstations
  • Printers
  • Scanners
  • Laptops
  • Carts/WOWs/COWs
  • Label printers
  • Peripheral devices
• Perform hands-on testing and documentation for all assigned devices
• Execute end-to-end workflow validation using detailed scripts and testing steps
• Identify gaps, failures, or issues and escalate them to the appropriate technical teams
• Communicate effectively with project managers, analysts, technical staff, and operational leadership
• Maintain accurate documentation of findings, status updates, and remediation progress
• Conduct follow-up validation once fixes are applied
• Travel locally between facilities to support testing rounds, meetings, and training sessions

Required Skills & Background

Education (Preferred)

• Associate's or Bachelor's degree in Information Systems, Computer Science, Technology, Communications, Administration, or a related field
• A+ or Google IT Certification

Experience (including internships or entry-level roles)

• Technical support or IT troubleshooting
• Workflow testing, QA, or checklist-driven work
• Customer service or field-based technical roles
• Experience in fast-paced operational environments

Technical Skills

• CompTIA A+ or equivalent knowledge
• Hardware support and troubleshooting
• Windows 10 configuration and desktop support
• SQL exposure is a plus
• Troubleshooting, deployment, validation testing, and help desk skills

Soft Skills

• Strong attention to detail and accuracy
• Excellent written and verbal communication
• Ability to follow structured procedures and scripts
• Self-starter with strong problem-solving ability
• Comfortable interacting with end-users in various environments

Other Requirements

• Reliable personal vehicle for local travel
• Flexibility to visit multiple sites as needed
• Ability to pass standard pre-employment screenings

Experience Level

Entry to Intermediate
Great for candidates building a career in IT field services, desktop support, project-based technical work, QA/validation, or enterprise system deployments.

Ready to Join a Major Technology Rollout?

If you enjoy hands-on technical work, problem-solving, and being part of a high-visibility systems project, we'd love to connect with you. Please upload your resume and a recruiter will reach out!
Job Type & Location
This is a Contract position based out of Buffalo, NY.
Pay and Benefits
The pay range for this position is $18.00 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Buffalo,NY.
Application Deadline
This position is anticipated to close on Feb 27, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.