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ServiceNow ITOM Architect

Orlando, FL, US • Posted 22 hours ago • Updated 1 hour ago

Contract Corp To Corp

Contract Independent

Contract W2

On-site

Staffingine LLC

Fitment

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Job Details

Skills

workflows
CLOUD COMPUTING
GOVERNANCE
BUSINESS REQUIREMENTS
ARCHITECTURE
SERVICENOW
REGULATORY COMPLIANCE
EVENT MANAGEMENT
business process improvement
architectural design
Mentoring
Technical Documentation
Business Planning
Technical Management
Information Technology
IT Operations Management
Configuration Management Databases
Business Efficiency
Architecture Flow Diagram
ServiceNow IT Service Management
Architecture Framework

Summary

Job Title: ServiceNow ITOM Architect
Job Location: Orlando, FL (Remote)
Job Type: Contract

Job Description:

Lead the design and architecture of ServiceNow ITOMServiceMapping solutions within enterprise environments
Develop and implement strategies for ServiceNow ITOM modules including Service Mapping Discovery CMDB Connected Operations Cloud Observability Governance and Cloud Insights
Collaborate with crossfunctional teams to ensure integration and alignment of ITOM solutions with business objectives
Drive continuous improvement of ServiceNow ITOM processes and frameworks to optimize operational efficiency
Provide technical leadership and guidance on best practices for ServiceNow ITOM architecture and deployment
Analyze complex IT infrastructure and service dependencies to enhance service visibility and management
Ensure compliance with industry standards and organizational policies in ITOM implementations
Mentor and support junior team members in ServiceNow ITOM technologies and architecture principles

Roles and Responsibilities

Own the endtoend architecture and implementation of ServiceNow ITOMServiceMapping projects
Collaborate with stakeholders to capture and translate business requirements into technical solutions
Oversee configuration customization and integration of ServiceNow ITOM modules to meet client needs Lead troubleshooting and resolution of technical issues related to Service Mapping and associated ITOM components
Work closely with architects and platform teams to ensure scalable and maintainable solutions
Develop and review technical documentation including architecture diagrams process workflows and implementation guides
Conduct knowledge transfer sessions and training for internal teams and clients
Stay updated with the latest ServiceNow ITOM features and industry trends to recommend improvements
Manage relationships with clients and stakeholders to ensure project alignment and satisfaction

Skills

Mandatory Skills : ServiceNow ITOM
Good to Have Skills : Service Mapping, Event Management, CMDB, CSDM, Discovery

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91165639
Position Id: 2026-17320
Posted 22 hours ago

Company Info

About Staffingine LLC

Staffingine LLC specializes in enhancing organizational performance through the effective and competent application of technology and outsourcing solutions for our clients. Our objective is to not only solve short term business and technology needs, but to create next-generation of competitive advantages that drive future growth and success.

With the state of the art development center in Noida and associates working in India and US, we provide services to businesses globally. Our broad resource of associates ensures that our clients have easy access to resources that they need in their specific business and technical domain. Staffingine's resources, coupled with Staffingine Group widely spread channel & infrastructure, gives client unique scalability to meet the needs of projects of any size, at any location.

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