Information Technology_USA - USA_Developer
Thunderhawk Technology Partners
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Summary
My name is Rukmani Kumari, and I am an Associate Recruiter at Thunderhawk Technology Partners. We have an excellent opportunity with our direct client.
Job Title: Salesforce Financial Services Cloud Consultant / Lead
Location: Plano, TX (Onsite)
Type: 6 months (Contract)
Job Description:
We are seeking an experienced Salesforce Financial Services Cloud Consultant/Lead with strong expertise in Salesforce Sales Cloud, Service Cloud, and Financial Services Cloud (FSC). The ideal candidate will have deep experience in banking and financial services implementations, strong CRM solution design capabilities, and proven experience leading client-facing engagements.
This role involves working closely with business and IT stakeholders to design and implement scalable Salesforce solutions, perform system analysis, support data migration and integrations, and lead project execution across onsite and offshore teams.
Key Responsibilities
Solution Design & Implementation
- Define the Salesforce system landscape and identify gaps between current and desired business states.
- Design and deliver CRM solutions using Salesforce technology.
- Lead the design and implementation of Salesforce Financial Services Cloud solutions.
- Execute quick Proof of Concepts (POCs) to validate business requirements.
- Provide hands-on support on existing Salesforce implementations.
- Lead executive discovery sessions with stakeholders.
- Gather and analyze functional and technical requirements.
- Translate business requirements into user stories aligned with Salesforce Financial Services Cloud and Experience Cloud capabilities.
- Perform routine Salesforce administration functions.
- Support data migration and system integration initiatives.
- Collaborate with development teams to ensure solution alignment with business requirements.
- Create and maintain project documentation including:
- User stories
- Test scripts
- Process flows
- Release notes
- Training materials
- Communication documentation
- Coordinate and participate in:
- System Integration Testing (SIT)
- User Acceptance Testing (UAT)
- Develop testing strategies and training plans for end users.
- Collaborate with business and IT stakeholders.
- Manage onsite-offshore coordination.
- Provide regular project progress updates to leadership and stakeholders.
Required Skills
- Salesforce Sales Cloud Certification
- Salesforce Service Cloud Certification
- Experience with Salesforce Financial Services Cloud (FSC)
- Strong understanding of CRM architecture and system landscapes
- Experience in data migration and system integration
- Strong stakeholder management and client-facing consulting experience
- Proven experience leading functional teams or workstreams
Preferred Skills
- Experience executing Salesforce POCs
- Experience writing user stories aligned with FSC and Experience Cloud
- Strong hands-on experience with existing Salesforce implementations
- Experience leading executive discovery workshops
- Experience supporting Salesforce administration activities
- Experience in SIT and UAT coordination
- Strong documentation and process design skills
- Experience in training strategy and end-user enablement
Domain Experience
- Banking and Financial Services Industry experience preferred
Certifications
Required:
- Salesforce Sales Cloud Certification
- Salesforce Service Cloud Certification
- Salesforce Financial Services Cloud Certification
Technology Stack
- Salesforce Financial Services Cloud
- Salesforce Service Cloud
- Salesforce Sales Cloud
- Salesforce Experience Cloud
- CRM Data Migration & Integration Tools
Thanks and regards,
Rukmani Kumari
Senior Technical Recruiter
Thunderhawk Technology Partners
P:
- Dice Id: 91170649
- Position Id: 26-02478
- Posted 15 hours ago
Company Info
About Thunderhawk Technology Partners
Thunderhawk Technology Partners is a woman and minority-owned business, headquartered in Atlanta, GA, committed to reshaping the future of our workforce. Our story is one of passion and purpose, built on decades of experience in workforce management and a shared belief in empowering talent. We are dedicated to delivering innovative solutions that drive client success while fostering an inclusive culture where our employees thrive.
With both global reach and local expertise, we offer a range of services across Technology, Engineering, Business Operations, and Healthcare. Our commitment to diversity, equity, and inclusion is at the heart of what we do, reflected in programs like Warrior to Workforce, Returnship (EmpowerHer, Pathway to Success, Experience Matters) and Neuro-Inclusion.
At Thunderhawk, we treat people with care and respect, striving to build high-performing teams that reflect the values of our clients and the communities we serve. Let us be your trusted partner in shaping a more inclusive and successful future for your organization.
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