Please Contact: To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Diresh Krishnan at email address can be reached on # .
We have Contract role Training Specialist Sr.- for our client at Itasca, IL. Please let me know if you or any of your friends would be interested in this position.
Position Details:
Training Specialist Sr.- Itasca, IL
Location : Itasca, IL 60143 (Approx. 15 minutes from HQ -Des Plaines, IL 60018)
Project Duration : 12 Months of contract with possible extension
Pay Rate : $29.00 per hour on W2
Typical start time 7:00 7:30 AM with flexibility based on candidate needs.
Travel: Not required; potential optional travel to Des Plaines ~1x/year for in-person meetings or town halls.
Job Description:
Processes transactions in the Learning Management System per company training programs. Project implementation experience may be required for initial plan design and existing plan enhancements; able to execute testing and provide feedback on system changes. Relies on extensive experience and judgment to plan and accomplish goals. Delivers training at a level which requires facilitation of group process in diverse settings; design learning interventions to meet defined needs; works with management to define organizational objectives and assist in the designing of courses to meet those business needs. BS (5+ years) in a learning, technical, or closely related discipline, or sufficient practical and transferable experience to demonstrate practical equivalence; understands human learning concepts and has experience designing learning interventions to meet specific business needs.
Role Context:
- Reason role is open: Need additional support to process daily training transactions while full-time staff support an LMS system upgrade.
- Primary focus: Day-to-day LMS transactions and training requests.
- Projects supported: Minimal project work; possible involvement with LMS system upgrade.
- Typical day: Monitor help desk inbox, respond to questions, process LMS transactions (training assignments, rosters, certifications, external training, training plan changes), attend daily team touchpoint.
- Work breakdown after training: 75 80% transaction processing, 15 20% meetings, ~5% project work.
- Regular interactions: Hiring manager, full-time training coordinator (Josie), document control team, training team, internal Client molecular division stakeholders.
- First 90 days success: Intensive training, hands-on learning, understanding LMS processes, and learning business/customer needs.
- Previous hiring challenges: Commute to Itasca, fully onsite requirement, lack of hands on LMS transaction processing experience.
Skills & Experience:
Required skills:
- Strong communication and customer service skills (white-glove support for leadership when needed).
- Experience processing transactions in an LMS, document management, or change management system (SmartSolve experience preferred but not required).
- Proactive communication and collaboration with team and stakeholders.
Preferred skills:
- Experience creating or updating training materials or documents.
- Instructional, teaching, training, or team leadership experience.
- MS Office proficiency (Excel, Word, PowerPoint); SharePoint, Power BI, Power Automate are a plus.
- Education: Bachelor s degree preferred (science, education, or equivalent experience).
- Industry experience: Medical/pharmaceutical preferred, not required.
- Systems used daily: SmartSolve LMS, MS Teams, Outlook, Office suite.
- Best personality traits: Proactive, positive, collaborative, goal-oriented, comfortable asking questions.
To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Diresh Krishnan at email address can be reached on # .
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