Inventory Control Analyst 1

Description: Actual Title of the role: IT Hardware Asset Admin (Official is Inventory Control Analyst 1) Top Skills: Associates in computer related field. BS in Computer Information Systems, or equivalent degree preferred Experience with Windows 11, and Office 365. Must be able to use MS Excel, MS Work, and MS Outlook. Minimum 1 year experience working in an IT Asset Group Inventory room, or equivalent stockroom. Minimum 1 year experience using ServiceNow Incident, and Asset Management (Hardwar

Customer Support Serve as the first point of contact for IT incidents, service requests, and technical inquiries. Provide remote, phone, email, chat, and desk-side technical support to end users. Troubleshoot and resolve hardware, software, network connectivity, printing, mobile device, and application issues. Escalate complex issues to appropriate IT teams while maintaining ownership and communication with customers. Deliver outstanding customer service while meeting established Service Level A

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Overview This position performs complex data analysis in support of technology asset management tracking, analysis, and reporting within the Information Technology ("IT") department of the Bank. Assesses a wide scope of business practices, information, and industry trends. Determines improvements or solutions to address identified issues. Prepares technical reports by examining and summarizing asset management data, and creates specifications to support asset management initiatives. Performs re