Atlanta, Georgia
•
Today
Customer Support Serve as the first point of contact for IT incidents, service requests, and technical inquiries. Provide remote, phone, email, chat, and desk-side technical support to end users. Troubleshoot and resolve hardware, software, network connectivity, printing, mobile device, and application issues. Escalate complex issues to appropriate IT teams while maintaining ownership and communication with customers. Deliver outstanding customer service while meeting established Service Level A
Full-time




