Your MissionJoin HOERBIGER Service Inc. as a Shop Coordinator in our Service Center team in Port Allen, LA.
This position works as a liaison between our Customers, the Sales team, Supply Chain, and Shop Operations. The Sho Coordinator is responsible for scheduling shop activities, creating and managing service orders, coordinating material availability, and ensuring on-time delivery of customer commitments.How you will make a difference - Develop, maintain, and communicate the daily and weekly shop schedule based on customer delivery requirements, material availability, and shop capacity.
- Process and manage Service Orders in the ERP system, including support for quotations, BOM creation, repair specification review, routing setup, and customer order entry.
- Monitor and proactively follow up on open Service Orders, Sales Orders, and Purchase Orders daily.
- Coordinate with internal customers to develop accurate job plans, identify parts, prepare task lists, and support capacity planning.
- Schedule and prioritize shop work based on part delivery dates, shop capacity, labor availability, customer needs, and operational constraints to ensure on-time delivery.
- Actively update and maintain master data and service order accuracy in the ERP.
- Support invoice processing. Accurately perform inventory duties as necessary.
- Monitor, track, and report performance metrics.
What you should be good at - Minimum of one year of experience in planning/scheduling, order management, operations execution, or supply chain coordination within an industrial or manufacturing environment.
- Minimum of one year experience working in an ERP system (SAP preferred). Good knowledge of SAP modules (mainly MM, SD), including integration points and material requirements planning.
- Strong understanding of service order processing, planning, scheduling, and supply chain processes.
- Ability to execute in a highly integrated ERP environment with transparency and accuracy.
- Strong technical background with willingness to learn products and services, including the application of reciprocating compressor components.
- Ability to interpret BOMs, drawings, equipment structures, repair specifications, and task lists.
- High-level Microsoft Excel skills; ability to extract, manipulate, and evaluate data to support planning decisions.
- Strong analytical skills, including the ability to evaluate commodity pricing trends and market conditions.
- High school or equivalent required.
What you can look forward to - A fast-paced, customer-facing role at HOERBIGER's Port Allen service center.
- Competitive compensation. Pay will be based on qualifications and experience.
- Comprehensive benefits including medical, dental, vision, disability, and life insurance. Paid time off program with vacation, sick leave, parental leave, and 12 holidays annually.
- A 401(k)-retirement plan with company matching, plus tuition reimbursement and financial wellness support.
- This position works on site five days per week. Must be willing to work overtime when required based on workload and customer needs.
Who we areHOERBIGER Service Inc. (HSI) provides maintenance and repair services to users of industrial reciprocating compressors across multiple industries, including natural gas and process gas accounts (refinery, petrochemical, and industrial gas). HSI has multiple locations throughout the U.S.; this position is located in the Port Allen Service Center. HSI is part of the HOERBIGER group. The HOERBIGER brand is synonymous with components and services providing high customer value in compressors, industrial engines and turbines, automotive drivetrains, and multifaceted mechanical engineering applications. Founded in 1895, HOERBIGER is a global company with locations in over 40 countries.
Join our global team of over 6,000 colleagues and make a difference every day. Contribute to innovative solutions that save lives, reduce emissions, and drive progress in key industries like energy, automotive, and safety technology. Guided by our core values-Pioneering Spirit, Courage, Fairness, and Closeness-we are ENABLING CHANGE. FOR A BETTER TOMORROW. With opportunities to grow, learn, and collaborate across 43 countries and more than 133 locations, you'll be part of a culture that values your ideas and your impact.
Ready to make a difference? Apply today and become part of our journey. #youmakeadifference
HOERBIGER is an Equal Opportunity Employer ? Drug Free Workplace ? E-verify
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