Zscaler Support Engineer

• Posted 15 hours ago • Updated 3 hours ago

Full Time

Depends on Experience

Cayuse Holdings, LLC

Fitment

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Job Details

Skills

Management
Cloud Security
Technical Support
Internet
HTTP
HTTPS
SSL
Inspection
Dragon NaturallySpeaking
DNS
Firewall
Authentication
SAML
Active Directory
Incident Management
Debugging
Optimization
DLP
Documentation
Technical Writing
Root Cause Analysis
Network Security
Computer Networking
TCP/IP
OSI
Virtual Private Network
Cloud Computing
Network
Packet Analysis
Wireshark
Scripting
Python
Windows PowerShell

Summary

Overview

Job Title: Zscaler Support Engineer - (Contractor/Consultant)
Location: Remote / USA
Type: Independent Contract (Contractor / Non-Employee)
Start Date: ASAP

Pay Rate: $75/hr 1099 or corp to corp

Travel: None

Position Overview: We are seeking a Zscaler technician who is responsible for implementing, managing, and troubleshooting Zscaler's cloud security solutions, primarily ZIA (Internet Access) and ZPA (Private Access) and ensure secure network connectivity, optimize security policies, and provide technical support to resolve complex connectivity and user-access issues.

Responsibilities

Key Responsibilities

Implementation & Configuration: Deploy, configure, and maintain Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) environments.
Troubleshooting: Analyze network issues involving HTTP/HTTPS traffic, SSL inspection, DNS, firewalls, and authentication methods (SAML, SCIM, Active Directory).
Support & Incident Management: Act as a front-line or escalation point for complex technical issues, providing, and debugging solutions.
Optimization & Policy: Proactively monitor and tune Zscaler policies, including DLP, CASB, and threat protection to improve performance and security.
Documentation: Create and maintain detailed technical documentation, including SOPs, network diagrams, and root cause analyses.

Qualifications

Required Skills and Qualifications

Experience: 2+ years of experience in Zscaler and network security
Technical Knowledge: Deep understanding of networking protocols (TCP/IP), OSI layers, VPNs, and cloud-based security models (SASE/Zero Trust).
Troubleshooting Tools: Proficiency with network packet analysis tools such as Wireshark.
Scripting (Preferred): Familiarity with automation tools and scripting languages like Python or PowerShell.

Pay Range

USD $73.00 - USD $76.00 /Hr.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91099930
Position Id: 2026-3464
Posted 15 hours ago

Company Info

About Cayuse Holdings, LLC

Founded initially in 2006, Cayuse Holdings is today comprised of a family companies headquartered near Pendleton, Oregon, with offices in the Washington D.C. metro area, and Honolulu, HI. Tribally owned by the Confederated Tribes of the Umatilla Indian Reservation (CTUIR), Cayuse Holdings is a 100% Indian Owned Economic Enterprise and a foremost provider of responsible sourcing/certified diversity solutions for commercial, government, and tribal clients.

Our Mission

To become the #1 American Indian-owned commercial, government, and tribal contractor, providing trusted value for our clients, reliable and rewarding careers for our employees and contributing to the growth of the CTUIR.

Our Vision

Grow the Company, Grow the People!

Šapásttawaxt kutkutpama,́ Šapásttawaxt natítayt

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