Business Analyst with Salesforce

Charlotte, NC, US • Posted 2 hours ago • Updated 2 hours ago
Contract W2
On-site
Depends on Experience
Fitment

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Job Details

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Summary

A client of Innova Solutions is immediately hiring for a Business Analyst with Salesforce.
 
Position type: Full-Time Contract (W2)
Role: Business Analyst with Salesforce
Duration: 12 Months Contract
Location : Charlotte NC (Hybrid) 
 
Looking for 7 to 9+ years of experience candidates
Business Analyst acts as a liaison between Information Systems and divisional stakeholders to maintain, enhance, and integrate firm systems and data.
You will proactively identify enterprise technology opportunities and support formal project teams implementing new systems, data capabilities, and Salesforce-enabled business processes.
You will translate complex business requirements into actionable specifications for data, development, and technology teams.
You will also support the analysis and improvement of Salesforce processes, workflows, reporting, data, and integrations.


Requirements
  • Minimum of 6 years of experience designing and implementing functional systems, business processes, or structured data solutions.
  • Experience gathering, documenting, analyzing, and validating business and system requirements.
  • Strong analytical, problem-solving, organizational, and communication skills.
  • Ability to understand business processes, system dependencies, data relationships, and integration points.
  • Ability to work effectively with both technical and non-technical stakeholders.
  • Experience working with Salesforce or other CRM platforms is highly desirable.
  • Bachelor’s degree required; emphasis in Computer Science or Management Information Systems preferred, or equivalent work experience.

Preferred
  • Proven experience as a Business Analyst in a data-intensive or enterprise systems environment.
  • Experience supporting Salesforce-related initiatives, including CRM workflows, process improvements, reporting, data management, integrations, or system enhancements.
  • Familiarity with Salesforce capabilities (Sales Cloud, Service Cloud, Experience Cloud, Salesforce objects, reports, dashboards, and workflow automation).
  • Ability to translate business needs into Salesforce requirements related to process, configuration, reporting, data, or integrations.
  • Ability to create new business processes and data usage models that promote efficiency.

Responsibilities
  • Develop a deep understanding of how enterprise systems—including Salesforce and related applications—interact with one another and impact firm operations and initiatives.
  • Partner with business and technology stakeholders to identify opportunities to improve business processes, Salesforce workflows, system functionality, data usage, and operational efficiency.
  • Map data structures and elements to business processes, including Salesforce objects, relationships, and data flows, ensuring accurate documentation of data usage.
  • Design and implement functional systems and structured data processes in collaboration with data, application, development, and Salesforce teams.
  • Create and maintain business process models, data flow diagrams, prototypes, business requirements, use cases, user stories, and test cases.
  • Gather and document requirements for Salesforce enhancements, reporting, integrations, data quality, and process improvements.
  • Analyze the lifecycle of financial transactions, including checks, wires, and ACH payments, by tracking data generation, transformation, and consumption across systems.
  • Evaluate how Salesforce and other enterprise platforms support business processes, reporting needs, data management, and stakeholder requirements.
  • Gain proficiency in data ingestion tools, such as Qlik Replicate, and streaming platforms, such as Kafka.
  • Execute and present written and verbal business systems impact analyses that identify high-impact technology solutions.
  • Support Salesforce and broader enterprise system testing, issue resolution, implementation, and post-implementation activities.
  • Partner with technical and non-technical stakeholders to communicate requirements, system impacts, data relationships, and proposed solutions.
  • Assist in applying Business Systems Analyst principles and practices.
 
Qualified candidates should APPLY NOW for immediate consideration!
This position is only open to applicants who can be engaged on a W-2 basis.
Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.
Thank you!
 
Anuj Marwaha
415-660-4983
Anuj.marwaha@innovasolutions.com
 
PAY RANGE AND BENEFITS:
Pay Range*: $50 - $52/- per hour
*Pay range offered to a successful candidate will be based on several factors, including the candidate''s education, work experience, work location, specific job duties, certifications, etc.
 
Benefits: Innova Solutions offers benefits (based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
 
ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.
 
Recent Recognitions:
  • Named One of America’s Best Employers for New Grads by Forbes (2024)
  • Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025)
  • One of the Largest IT Staffing Firms in the US – Ranked #3 by Staffing Industry Analysts (SIA, 2024)
  • One of the Largest Staffing Firms in the US – Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
  • Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
  • One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
  • AWS Advanced Tier Services Partner with 100+ certifications
 
Website: https://www.innovasolutions.com/
 
Innova Solutions offers a referral bonus for qualified Ambassadors who refer eligible referrals. Submit referrals at https://innovasolutions.workllama.com/atsuser/anonreferafriend  and earn $250-$1,000 per referral.
Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates.  If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed.  Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities.   Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Innova Solutions and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Privacy Policy - innovasolutions.com
 
 

 
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10115307
  • Position Id: 1022954
  • Posted 2 hours ago
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