Business Analyst

Role Summary

We are seeking a detail-oriented and intellectually curious Business Analyst to partner with Product, Business, and Technology teams in defining and delivering data-driven solutions. The ideal candidate will possess a strong analytical mindset, excellent Excel skills, and experience translating business needs into actionable product requirements.

This role will play a key part in requirement discovery, process analysis, feature definition, user story creation, backlog refinement, and stakeholder collaboration. Candidates with a Finance background are preferred, though experience in Sales Operations, Revenue Operations, or Business Operations is also valuable.

The successful candidate will thrive in a collaborative, fast-paced, and learning-oriented environment where continuous improvement and customer outcomes are prioritized.

Key Responsibilities

Business Analysis & Requirements Management:

·         Work closely with business stakeholders, Product Managers, and development teams to understand business goals and challenges.

·         Conduct requirement gathering workshops, stakeholder interviews, and process analysis sessions.

·         Lead requirement refinement activities to ensure business needs are clearly defined and documented.

·         Translate business requirements into functional specifications and acceptance criteria.

Feature Definition & Story Creation:

·         Partner with Product Leads to define product features and enhancements.

·         Create and manage user stories, epics, workflows, and process maps.

·         Support backlog grooming and sprint planning activities.

·         Ensure user stories are complete, testable, and aligned with business objectives.

Data Analysis & Reporting:

·         Analyze business data to identify trends, risks, opportunities, and improvement areas.

·         Develop reports, dashboards, and business insights using Excel and BI tools.

·         Perform data validation, reconciliation, and root-cause analysis.

·         Support KPI tracking and business performance measurement.

Stakeholder Collaboration:

·         Act as a liaison between business stakeholders and technical teams.

·         Facilitate discussions to align priorities, scope, and business outcomes.

·         Support User Acceptance Testing (UAT) and validation activities.

·         Assist in change management and user adoption efforts.

Continuous Learning & Improvement:

·         Develop understanding of business processes, products, and industry trends.

·         Identify opportunities to streamline workflows and improve operational efficiency.

·         Participate in knowledge-sharing and continuous learning initiatives.

·         Embrace new technologies, analytics approaches, and AI-enabled capabilities.

Required Skills & Experience

·         5-7 years of experience in Business Analysis, Product Analysis, Operations Analysis, or related roles.

·         Experience working within Agile or Scrum environments.

·         Proven experience documenting requirements and creating user stories.

Mandatory Skills

·         Works within identified scope of project, gathers business requirements by working with business stakeholders, Business Architecture, IT and Vendors (or cross-functional technical teams).

·         Very strong hold on SQL, demonstrated capability in writing queries, joins, creating report etc.

·         Exposure to data warehouse project is good to have.

·         Ability to facilitate business requirement, elicitation sessions with multiple stakeholders.

·         Capture and write document business requirements including system application flows and impacts.

·         Development of new process flows and functionality integration and adding any needed clarity to requirements as well as documenting progress.

·         Identifies potential issues and risks after conducting a gap analysis.

·         Plans and consults with business stakeholders on data reporting and trending reports as needed.

·         Primary contact to assist in defining business system requirements.

·         Works with appropriate departments to assure technical information is accurate and documented. 

·         Create and apply diagrams that represent the flow, the process, and the transformation of data within various systems for current and future state.

·         Maintains approved project artifacts and follows version control processes.

·         Works independently; receives minimal guidance and collaborates well with team.

·         Ability to coach colleagues with less experience and perform peer reviews for requirements.

Analytical Skills:

·         Strong analytical and problem-solving abilities

·         Advanced Microsoft Excel proficiency:

·         Pivot Tables

·         VLOOKUP/XLOOKUP

·         Power Query

·         Complex formulas

·         Data cleansing and analysis

·         Financial and operational reporting

·         Ability to convert data into actionable business insights

Domain expertise

·         Finance (FP&A, Revenue Analysis, Budgeting, Forecasting, P&L Analytics)

·         OR

·         Sales (Sales Operations, Pipeline Analytics, CRM Insights, Revenue Growth)

·         OR

·         Operations (Process Optimization, Workforce Planning, Productivity Analytics)

Technical Skills

·         SQL fundamentals and data querying

·         Power BI, Tableau, or similar reporting tools

·         Jira, Azure DevOps, or other Agile management tools

·         Understanding of APIs, data flows, and system integrations

·         Exposure to AI-assisted business processes and analytics