Technical Consultant - AI Integration & Agent Automation

CTG is seeking to fill a Technical Consultant - AI Integration & Agent Automation position for our client.

Location: Remote
Duration: 3 months

Duties:

• Build, configure, and refine AI agents, assistants, and automated workflows using ICA, WXO, or similar platforms.
• Develop agents for use cases such as idea parsing, assumption extraction, partner matching, pilot planning, and analytics summarization.
• Create and optimize prompt templates, few-shot examples, guardrails, and RAG workflows.
• Prepare RAG context packs and vector schemas using metadata such as topic, source, and timestamp.
• Configure connectors and develop basic scripts for agent actions and workflow automation.
• Establish processes for data sourcing, ingestion, cleansing, masking, and preparation.
• Perform human-in-the-loop QA and tune agents based on pilot feedback.
• Maintain agent artifacts, prompt libraries, RAG knowledge slices, QA results, and tuning documentation.
• Support API integration, workflow orchestration, observability, performance tuning, and cost optimization.

Skills:

• AI agent, assistant, and workflow development using ICA, WXO, watsonx, OpenAI, or similar platforms
• RAG, embeddings, semantic search, vector schemas, and managed embedding providers
• LLM prompt engineering, few-shot prompting, text cleaning, and guardrails
• Data sourcing, ingestion, masking, and transformation
• Connector configuration, API integration, workflow automation, and basic scripting
• Human-in-the-loop QA, LLMOps, observability, and responsible AI practices

Experience:

• Hands-on experience building and refining AI agents, assistants, RAG solutions, and automated workflows in enterprise environments.
• Experience with ICA or similar agent platforms, including prompt tuning, connector configuration, agent actions, and iterative QA.
• Experience integrating AI services with enterprise applications using APIs, connectors, and workflow orchestration.
• Experience with data preparation, embeddings, semantic search, vector-based knowledge retrieval, and LLM prompt optimization.
• Familiarity with watsonx, OpenAI, WXO, managed embedding services, and responsible AI practices.

Education:
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:
To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!

The expected base salary for this position ranges from $70.00 to $90.00/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.

About CTG

CTG, a Cegeka company, delivers IT and business solutions that enhance clients' digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years' experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries.

Together, we shape what's next-working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you'll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit ;br>
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.