.SRE Engineer

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We are currently seeking a highly skilled SRE hands-on Engineer with solid experience in Observability Assessment (current state, target state and solutioning), data collection and automation to help lead transformational initiatives within IT operations, encompassing development as well.  As a crucial figure in this role, you will participate/help with various technology domain groups and cross functional teams on observability gap analysis and solutioning (automation and manual fixes)

Responsibilities:

·       Participate in design, architecture of reliable, scalable, and high-performance systems and services with a focus on operational excellence, availability, and performance.

·       Primary skillset to be expertise in Observability as a service, Dashboard as a services, monitoring as a services and alert as a service in all technology domains (application, infrastructure, database, security, middleware, network etc.,) Telemetry data collection using Dynatrace APM, SolarWinds, CISCO Switches, F5, Databases, Open-Source tools (Prometheus and Grafana), Log Aggregations (Kibana or Splunk) and AIOPS Tools.

·       Practical experience implementing Golden Signals (latency, traffic, errors, saturation) using related telemetry sources.

·       Experience performing Observability current-state assessments and gap analysis

·       Experience instrumenting OTEL Framework for .Net and Java applications.

·       Configure application performance monitoring (APM), infrastructure monitoring, synthetic monitoring, RUM, and log monitoring.

·       Integrate Dynatrace with CI/CD pipelines, alerting tools, ITSM systems, and incident automation frameworks.

·       Tune alert thresholds, baselines, and AI-driven anomaly detection to reduce noise and improve actionable insights.

·       Deeper understanding of Login authentication mechanisms using Ping, ForgeRock and SiteMinder technologies (session management and cookie management)

·       Define best practices and principles for SRE, including monitoring, alerting, and automation.

·       Collaborate with development teams on resiliency to ensure that services and applications are designed with operational reliability in mind.

·       Implement monitoring systems to assess the performance of applications and infrastructure and proactively identifying areas for optimization.

·       Ability to develop close relationship with other operational teams to integrate SRE practices and drive overall operational improvements across enterprise.

·       Stay up to date on industry trends, new technologies, and best practices in SRE and applying relevant advancements to the organization.

·       Ability to build strong working relationships across different levels, client focus mindset.

Qualifications:

·       Around 7-10 years of SRE hands on experience with cloud technologies, development, SRE toolsets and automation

·       Experience performing Observability current-state assessments, gap analysis and solutioning (automation and manual fixes) in all technology domains (application, infrastructure, database, security, middleware, network etc.,),

·       Strong hands-on automation experience in Observability as a code, dashboard as a code, monitoring as a code, alert as a code (Instrumentation, templates, automatic deployment, visualization and alerting)

·       Practical experience implementing Golden Signals (latency, traffic, errors, saturation) using related telemetry sources.

·       Strong hands-on experience with any Cloud Technology (AWS): Control Tower, Project Setup, Creating Accounts, RDS, SSO

·       Solid understanding and hands on experience with Docker/Kubernetes

·       Should have good experience with Linux Commands, GitLab CICD Setup and Terraform (state management, etc)

·       Monitoring & alerting setup experience with Splunk, Prometheus, Grafana, Kibana, ELK, with pref. for APM (Dynatrace).

·       Good understanding of Observability Framework leveraging programmatic SLI/SLO blueprints to standardize the collection of golden signals.

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·       Strong skills in APM, distributed tracing, synthetic & real user monitoring, log monitoring, and Davis AI configuration

·       Own the design, configuration, CICD deployment, and optimization for enterprise-wide observability tools.

·       Experience integrating, automation, and cloud platforms (AWS, Azure, Google Cloud Platform).

·       Extended experience instrumenting OTEL Framework.

·       Hands on experience with Dynatrace Plug-and-play observability modules (OKit) development for Observability Developers Java and .Net applications.

·       Define monitoring standards, best practices, and governance to ensure consistency and scalability.

·       Experience to deploy and tune OneAgent, build end-to-end PurePath tracing, and leverage Smartscape topology for proactive performance monitoring and root-cause analysis.

·       Collaborate with application and infrastructure teams to troubleshoot performance issues and implement permanent fixes.

Good to have:

·       Any of the relevant professional certifications – Certified Site Reliability Engineer (CSRE), Certified Kubernetes Administrator (CKA),AWS Certified DevOps Engineer Professional, , Google Cloud Professional; DevOps Engineer