LAN-WIFI / Voice Network Engineer

Raleigh, NC, US • Posted 6 days ago • Updated 6 days ago

Full Time

On-site

$50+

Ikon Software Services

Fitment

Dice Job Match Score™

⏳ Almost there, hang tight...

Job Details

Skills

Communication
Computer Networking
Disaster Recovery
Documentation
Evaluation
Exceed
HIS
Inventory
LAN
LMR
Management
Microsoft Office
Network
ProVision
Project Management
RF
Radio
Recovery
Reporting
ServiceNow
Technical Support
Wireless Communication

Summary

his position will serve as the main point of contact for support related to the Radio Management System and provide dedicated support full-time Monday through Friday, 8:00 a.m. to 5:00 p.m., and shall not exceed 8 hours per day.

Description:
Responsible for daily administration of a network/server environment. Installs, configures and maintains system software. Monitors network performance, troubleshoots more complex issues and deploys solutions. Plans and implements upgrades, patches, and installation of new applications and equipment. Creates and maintains a disaster recovery, security and back up and restore plan and policy. May conduct evaluation of new technologies to optimize network efficiency and performance. Requires a bachelor's degree.

Responsibilities will include but not limited to:
Provide engineering and technical support to our customer with advisement and assistance with radio system programming utilizing the Radio Management software.
Provision and re-provision of LMR (Land Mobile Radio) assets including programming of radios
Maintenance and troubleshooting of Motorola Land Mobile Radio products
Deliver a Monthly Inventory Report to summarize current fleet of radio equipment to include:
o Device Type/model
o Current configuration/Codeplug
o Location of device (Plant site info)
o Name of location, address, FDBID
Coordinate with LMR service provider and/or customer Project Management ( PM ) as applicable.
Assist in the development of internal documentation pertaining to system configuration, administration, and troubleshooting.
Help develop local agency/user surveys.
Help ensure that installed LMR equipment is maintained with FCC and customer stipulated requirements.
Train customers on usage of communication equipment.

Minimum Requirements
Bachelor s degree in an applicable field and minimum of 8 years experience.
3+ years experience in LMR, RF Systems, Radio Communications, or IT.
Proven, strong background and experience with networking skills to include LAN and WIFI.
Service Now or other ticketing systems
Possess a detailed understanding of Motorola systems to assist in the design, troubleshooting, and maintenance of Motorola's product lines.
Proficient with Microsoft Office products and Motorola Radio Service Software products.
Must have excellent communications skills and always present a professional image.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10335973
Position Id: 202619
Posted 6 days ago

Company Info

About Ikon Software Services

A passion for client service is a key element of our culture and our success. Our sole mission is to make our clients successful. You can be assured that when you deal with a team from IKON you will get a team willing to do whatever it takes to ensure your success. We win you win.

Ikon Software Services is a Michigan based SBA certified 8(a) small business focused on providing DevSecOps and Cloud Engineering Solutions to the federal government, non-profit and commercial organizations.

Go to company profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.