Sr. Business Systems Analyst

Description

We are looking for an experienced Sr. Business Systems Analyst to support complex initiatives and serve as a strategic partner to business and technical teams in Westborough, Massachusetts. This Long-term Contract position is ideal for someone who can blend business analysis, project leadership, and stakeholder engagement to move initiatives from concept through delivery. The role will focus on aligning technology solutions with operational goals, improving user experiences, and ensuring projects progress smoothly across multiple workstreams.

Responsibilities:
Collaborate with business leaders and end users to clarify objectives, define priorities, capture detailed needs, and translate them into clear requirements and user stories.
Act as a strategic advisor by identifying opportunities to apply new technologies and digital solutions that improve business outcomes and support innovation goals.
Create and refine solution concepts, prototypes, and process improvements alongside stakeholders to validate functionality and enhance the overall user experience.
Direct projects involving infrastructure, software, and business applications through planning, execution, testing, deployment, and completion while maintaining control of scope, schedule, budget, and quality.
Build and manage project plans by coordinating cross-functional activities, tracking dependencies, addressing risks and issues, and overseeing change requests throughout delivery.
Provide consistent updates to stakeholders and leadership by communicating milestones, progress, key decisions, deliverables, and overall project status.
Support Agile delivery practices by leading ceremonies such as sprint planning, backlog grooming, stand-ups, and release coordination.
Work closely with business users and technical teams to implement, test, deploy, support, and troubleshoot applications, including release activities, defect resolution, and production support.
Maintain comprehensive documentation for projects and systems, including workflows, standards, procedures, test materials, user guides, and training resources.
Guide adoption of new tools and processes by helping users adjust to changes, strengthening utilization, and supporting multiple simultaneous initiatives with competing priorities.

Requirements

5+ years of experience in business systems analysis, IT project management, or a similar consulting or delivery-focused role.
Demonstrated experience leading initiatives across the full SDLC, from requirements gathering through implementation and support.
Strong working knowledge of Agile Scrum methodologies and experience facilitating Agile team activities.
Proficiency with project and workflow management tools such as Atlassian Jira.
Solid ability to manage stakeholder relationships, executive communications, timelines, risks, and cross-functional coordination.
Experience producing business requirements, user stories, process documentation, test plans, and training materials.
PMP certification is preferred or valued for this position.

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