Network and Support Specialist

RESPONSIBILITIES:
Kforce has a client that is seeking a Network and Support Specialist in Jacksonville, FL.

Summary:
The Network and Support Specialist plays a key role in maintaining and supporting the organization's technology infrastructure across both operational and business environments. This position is responsible for the administration of network and server systems, while also providing advanced technical assistance to end users when needed. Success in this role requires strong troubleshooting abilities, broad technical knowledge, and the flexibility to support both enterprise infrastructure and day-to-day user needs.

Key Tasks:
* Administer and maintain enterprise network infrastructure, including multiple LAN environments
* Serve as the highest level of technical escalation for complex infrastructure, systems, and application issues
* Provide onsite technical coverage at designated facilities to ensure continuous IT support
* Deploy, configure, maintain, and troubleshoot servers, workstations, network devices, structured cabling, and related hardware
* Diagnose and resolve network connectivity issues, including cable testing, patching, and termination
* Monitor the health of systems through performance metrics, backup verification, and alert management, taking proactive steps to minimize downtime
* Install, update, and support operating systems, business applications, and enterprise software
* Deliver desktop support for employees, including setup, maintenance, repair, and replacement of computers, printers, mobile devices, and peripherals
* Protect sensitive organizational information by following established security and confidentiality standards
* Record technical incidents, resolutions, and support activities within the organization's ticketing or documentation systems
* Create, manage, and maintain user identities, permissions, and access controls within Active Directory and Microsoft Entra ID

REQUIREMENTS:
* To be considered for this position, candidates must have experience in a similar role, or they must possess significant knowledge, experience, and abilities to successfully perform the responsibilities listed
* Relevant education and/or training will be considered a plus

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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