Site Reliability Engineer (SRE)

Role Summary 

• We are seeking a Site Reliability Engineer (SRE) with strong expertise in observability, monitoring, and distributed tracing to join our SRE team.
• The ideal candidate will help us design, build, and scale an observability framework that provides end-to-end visibility into our systems and applications.
• A strong focus will be places on OpenTelemetry, as we continue to standardize our telemetry pipeline across logs, metrics, and traces.

Key Responsibilities 

• Design, implement, and maintain observability solutions using OpenTelemetry, Prometheus, Grafana, AppDynamics, and Splunk.
• Build and manage telemetry pipelines (metrics, logs, traces) ensuring reliable data collection, transformation, and export.
• Lead initiatives to improve incident detection, response, and post-incident analysis with a strong emphasis on RCA (Root Cause Analysis).
• Define and maintain SLIs, SLOs, and error budgets to measure and improve system reliability.
• Partner with development and operations teams to instrument applications and services for better monitoring and tracing coverage.
• Develop dashboards, alerts, and visualizations to provide actionable insights into system health and performance.
• Contribute to automation and self-healing practices that improve uptime and reduce operational toil.
• Stay current with trends in observability and advocate best practices across the engineering organization.

Requirements

• 7+ years of SRE/ Devops/ Cloud/ Infrastructure engineering experience with a focus on monitoring and observability.
• Hands-on experience with OpenTelemetry SDKs, collectors, and exporters.
• Proficiency with observability stacks such as Prometheus, Grafana, Loki, Tempo, Elastic Stack, or Splunk Observability (Splunk/AppDynamics).
• Strong knowledge on cloud platforms (Google Cloud Platform, or Azure).
• Hand-on experience on container orchestration using Kubernetes (OCP, GKE, AKS)
• Familiarity with CI/CD pipelines like (Jenkins and Github actions), infrastructure as code (Terraform/Ansible/ARM/CloudFormation).
• Experience provisioning infrastructure and capacity planning.
• Hands-on skills in programming languages like Java, and Python.