Must have food quality manager experience (doesn't have to be current)
About the Role
We're looking for a Quality Manager to establish, lead, and continuously improve the Quality and Food Safety Systems at our New Century facility. In this critical leadership role, you will ensure that all group products meet the highest standards of safety, consistency, and excellence-aligned with FSMA, GFSI, and global quality expectations.
You will serve as the site's subject matter expert for food safety and quality programs, lead cross functional teams, manage audits, and drive operational discipline to reduce non quality costs and elevate product performance.
What You'll Do
Quality & Food Safety Leadership
Lead the development, implementation, and maintenance of Quality and Food Safety Systems in accordance with FSMA and company standards.
Serve as the expert for all site Quality Assurance, food safety, and compliance programs.
Lead the cross functional Food Safety Team to maintain a robust, GFSI compliant system.
Manage microbiological programs, analyze trends, and proactively address issues.
Oversee internal, external, and regulatory audits, including AIB and FSSC 22000; prepare corrective actions and documentation.
Monitor and analyze key quality KPIs such as Cost of Non Quality, Right First Time, complaints per million units, and microbiological trends.
Provide day to day supervision for the Quality team, fostering a culture of accountability and continuous improvement.
Continuous Improvement & Compliance
Drive continuous improvement using WCM methodologies, including root cause analysis and corrective action implementation.
Reduce consumer complaints and product non conformances through improved processes and operational discipline.
Optimize recipe control, minimize overfill, and reduce raw material variances.
Champion GMP, food safety, and SHE initiatives across the site.
Cross-Functional Collaboration
Partner with Production to build quality awareness and provide training.
Integrate Quality into operational decisions as part of the site leadership team.
Collaborate with Warehouses, Procurement, Supply Planning, Contractors, and R&D on quality-related initiatives.
Provide technical support for product changes, inquiries, and consumer feedback.
Team Leadership
Hire, train, and develop the site Quality team.
Build a culture focused on excellence, ownership, and continuous improvement.
Regulatory & Market Support
Support compliance across domestic and export markets in alignment with all regulatory and customer requirements.
About You
Bachelor's degree in Food Science, Microbiology, Chemistry, or a related field.
3 5+ years of experience in Quality Assurance or Food Safety within a food manufacturing environment.
Proven experience managing QA in an FDA or USDA regulated plant.
Demonstrated expertise in implementing and maintaining GFSI schemes such as SQF, BRC, or FSSC 22000.
Experience supervising or leading teams (3+ years of manager experience preferred).
Strong analytical, organizational, and problem solving skills.
Ability to collaborate cross-functionally and influence across all levels of the organization.
Strong understanding of microbiological programs, compliance systems, and quality metrics.
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