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Desktop Support

Merrifield, VA, US • Posted 30+ days ago • Updated 3 days ago

Contract Independent

Contract W2

On-site

Depends on Experience

TechWish

Fitment

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Job Details

Skills

PC
Laptop
servicenow
servicenow ticketing system
asset management
hardware
troubleshooting
cable management
PC Technician
IT Technician
Desktop Technician
Desktop Support

Summary

Description:
100% on site (Headquarters)
o Tier 1 or Tier 2 diagnostics and troubleshooting experience with hardware and software
o Familiarity with PC, Laptop, and Thin Client devices
o Experience in document operating procedures and adept ticket notation ability
o Experience with ServiceNow or equivalent ticketing system
o Experience with Asset Management & Inventory Control Scanning, updating, tracking, collection, and overall management of NF assets to ensure accuracy and availability of equipment.
o Perform employee moves to include equipment tear-downs, installs, and cable management.
o Ability to work independently and in a large group setting
o Effective organizational, planning, and time management

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10432128
Position Id: 8888808
Posted 30+ days ago

Company Info

About TechWish

TechWish is a global technology services and digital transformation partner, Headquartered in Virginia, Washington, DC, helping enterprises drive innovation, efficiency, and growth through modern technology solutions. With more than 20 years of enterprise IT experience, TechWish specializes in cloud transformation, application modernization, data engineering, and artificial intelligence solutions, including generative AI and AIOps.

The company helps organizations unlock insights from data, modernize legacy systems, and implement intelligent automation to improve business outcomes. With over 750+ professionals worldwide and offices across the United States and India, TechWish works with Fortune 500 organizations across industries to deliver scalable, future‑ready digital solutions.

TechWish partners with leading technology providers, including Microsoft, AWS, Salesforce, Snowflake, Databricks, and Google Cloud.

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