Business Analyst - Hybrid

RESPONSIBILITIES:
Kforce's client is looking for a Business Analyst to join their team for a hybrid role in the Charlotte, NC or Fort Mill, NC area.

Duties:
* Performing business analysis activities working with key users in the continual improvement of business processes
* Performing interviews, workshops, and surveys to gather detailed requirements from business users and stakeholders
* Highlighting/identifying gaps in existing functionality and review requirements with stakeholders
* Collaborating on project efforts in the support of existing systems, processes, services and/or in the execution of new projects
* Capturing Business User Stories and Requirements
* Developing models such as process flow diagrams, data flow diagrams, and wireframes to illustrate requirements and solutions
* Providing analytical support to maximize product performance by understanding system capabilities, user needs, and user experience
* Creating detailed Functional Designs for technical counterparts
* Creating and executing test plans, including capturing and working through solutions to defects
* Participating in systems and integration testing (SIT), and user acceptance testing (UAT) to ensure that the delivered solution meets the defined requirements and business needs
* Developing user documentation for newly created processes and system enhancements
* Using logic and methods to solve difficult problems with effective solutions

REQUIREMENTS:
* Graduate degree in Information Systems, Computer Science, or a related technical discipline or equivalent work experience
* 7+ years of experience supporting IT systems, processes or capabilities. General understanding of IT processes and dynamics within a complex, highly integrated environment
* End to End understanding of Warehouse Management System or any domain within it
* Strong analytical, problem solving, and root cause analysis skills
* Understanding of application development, software development lifecycle concepts
* Good written and verbal communication skills are crucial for working with all stakeholders (i.e. Use Case and User Story Development)
* Preferred experience with Agile and Waterfall approaches
* Experienced in using CI/CD tools like Jira, QTest, Confluence, Bitbucket (preferred but not required), Jenkins (preferred but not required)
* Trained on using Oracle database (via Toad or SQL Developer) and executing basic PL/SQL queries
* Proficient in creating process flow charts/diagrams using MSVisio or other diagram/visualization tools

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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