Site Reliability Engineer (SRE) – Production Services
TechClub Inc.
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Job Details
Skills
- Apache Kafka
- Java
- Spring Framework
Summary
Mandatory Skills:
1. Java Spring boot 2. Apache Kafka 3. Dev Ops 4. CI/CD automation
Years of experience required: 8-10
Job Description:
Automation & Efficiency
· Automate the top 5 high-volume support and request types
· Build self-service and agent-driven solutions to reduce manual work
· Harden operational workflows for consistency, auditability, and resilience
· Implement auto-retry and backoff for recurring failure patterns
Reliability Engineering
· Define and manage Service Level Objectives (SLOs) for critical services and batch processes
· Apply error budget concepts to guide reliability and release decisions
· Improve batch reliability through standardized recovery patterns and monitoring
Observability & Metrics
· Build reliability dashboards tracking incidents, repeat issues, failure rates, and automation coverage
· Improve operational reporting and visibility across incidents, problems, and changes
Runbooks & Self-Service
· Develop and expand runbooks for key production scenarios
· Convert runbooks into automated remediation workflows
· Enable self-service for repeat operational requests
· Drive conversion of repeat incidents into permanent fixes and known problems
Self-Healing & Intelligent Operations
· Implement self-healing capabilities to minimize manual intervention
· Optimize alerting systems (e.g., Moogsoft) to reduce noise and improve signal quality
· Leverage automation and AI to resolve recurring issues with minimal human involvement
- Dice Id: 90979514
- Position Id: 9028893
- Posted 7 hours ago
Company Info
TechClub Inc. renders avant-garde IT solutions to corporations. We provide exhaustive managed IT services that make us the perfect technology partners for our customers. TechClub Inc. is committed to designing critical information and maintaining a professional standard. We use cutting-edge digital approaches and maintain an open mindset to constantly innovate. Our objective is to guarantee customer satisfaction with our services. We are committed to providing post-implementation support and delivering expert IT solutions to over 50+ customers worldwide to improve and optimize operations.
TechClub Inc. was founded in 2014 and is based in Lincolnshire. We are a Google partner company, offering cost-effective, innovative, and sustainable web solutions with the slogan: “Imagination, Meets Implementation”. Our focused working strategy has made a considerable impact in the industry.
Mission
Our uncompromised, technology-agnostic guidance and implementation services are always delivered by senior IT leaders; we never razzle-dazzle and we never leave you with a solution we wouldn’t gladly support for the long run. Our commitment to customer results is unpaired in the industry – delivering unique attention and value to every client, every minute.
Vision
Our vision is to be a top player in the global market by accentuating constant innovation and delivering cost-efficient and typical IT solutions to our clients through technology leadership, creativity, and a devoted workforce.
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