Director of Information Technology

Position Overview

The Director of Information Technology provides strategic leadership and operational direction for the organization’s IT function, including technology operations, procurement oversight, and policy governance. This role blends technical leadership with strong sourcing and contract management capabilities to enhance system performance, ensure compliance, and maximize value from technology investments.

Primary Responsibilities

Technology Operations

• Direct and manage daily IT functions, including infrastructure, applications, and service delivery

• Design and execute IT strategies that support overall business objectives

• Oversee budgeting, resource allocation, and third-party vendor partnerships

• Maintain system performance, uptime, and overall service reliability

• Drive cybersecurity initiatives and enterprise risk management efforts

• Lead help desk operations and ensure high-quality end-user support

Procurement & Vendor Governance

• Develop and enforce procurement frameworks, policies, and standards

• Manage the full lifecycle of technology purchasing, from request through contract execution

• Ensure adherence to internal policies and external regulatory requirements

• Build and maintain strong vendor relationships, including performance monitoring

• Lead contract negotiations, including pricing and service level agreements

• Identify and implement cost-efficiency and sourcing optimization opportunities

Policy & Compliance Management

• Create, evaluate, and revise IT and procurement policies as needed

• Ensure policies align with industry best practices and regulatory expectations

• Promote awareness of policy updates and drive compliance across the organization

• Establish governance structures for technology investments and decision-making

• Track and report on policy effectiveness and compliance metrics

Qualifications

• Bachelor’s degree in Information Technology, Business Administration, or a related discipline; MBA preferred

• Minimum of 10 years of experience in IT leadership and procurement environments

• At least 5 years of experience managing and developing teams

• Strong knowledge of IT systems, infrastructure, and operational processes

• Proven expertise in procurement strategy, vendor management, and contract negotiation

• Familiarity with regulatory requirements and compliance standards

• Strong organizational, leadership, and project management capabilities

Preferred Experience & Skills

• Relevant certifications such as ITIL, PMP, CIPS, or equivalent

• Experience working with ERP platforms and procurement tools

• Demonstrated financial management and budgeting experience

• Background in organizational change management

• Strong analytical thinking and problem-solving abilities

• Excellent communication and stakeholder engagement skills