Tryfacta
Tryfacta

100% REMOTE Salesforce Administrator – Service Cloud

Hybrid in Albany, NY, US • Posted 11 hours ago • Updated 11 hours ago
Contract W2
Contract Independent
24 Months
Hybrid
$40 - $50/hr
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Job Details

Skills

  • Salesforce Administration
  • Service Cloud
  • Salesforce Security Model
  • User Access Management
  • Salesforce Administrator Certification with Trailhead Badges/Super Badges

Summary

About US:
Tryfacta is a leading, nationally renowned Workforce Management Solution provider for private &public sector firms across the US. We specialize in Healthcare, IT, Business Support, and Professional & Craft/Light Industrial ecosystems.

Founded in March 1996, we have a presence in all 50 States. Tryfacta has Ranked number 1 as one of the fastest-growing companies by Inc. Magazine (Inc. 5000)!

Tryfacta is certified by the Joint Commission for Healthcare Staffing Services & has numerous ISO Certifications that capture our commitment to continuous improvement.

Job Summary:
Tryfacta is seeking a System Administrator for our client in Albany, NY, 12203. This is a temporary contract assignment. If you meet the qualifications listed below and are interested, please Apply Now!

Job Diva ID: 26-05819
Position Title: System Administrator
Location: Albany, NY, 12203
Duration: 1 year
Where the work will be performed: Remote
Location of Resource: Remote
Is travel required for this position: No

Responsibilities for this position include, but are not limited to:
  • All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups
  • User support tickets (no after hours support required)
  • Identify and gather requirements from users and stakeholders for small enhancements.
  • Salesforce configuration changes, including (but not limited to): Flow, Lightning Experience Sites, Approval Processes, fields, page layouts, record types, custom settings, dashboards and reports. Additional support that contributes to the key outcomes of the Regulatory Affairs team.
  • Sandbox environment management.
  • Data management to improve Salesforce data quality, implementing rules and automation as needed.
  • Monitor user adoption. User training and creating training materials.
  • Additional support that contributes to the key outcomes of the Salesforce Solutions team.

To be considered for this position, you should have:

Required Skills:
  • Excellent communication and analytical skills to engage with business subject ma er experts to solution business needs and resolve issues.
  • Understanding of Salesforce sharing and security (roles, profiles, permissions, OWD, sharing rules)
  • 2+ years' experience administrating Salesforce/force.com products including Service Cloud
  • Experience with Marketing Cloud and/or Call Center a plus.
  • Experience Managing production updates/releases.
  • Understanding of relational databases and data integra on tools
  • Certified Salesforce Administrator with Trailhead Badges/Super Badges
  • Experience with JIRA a plus.
  • Drive and desire to learn and grow both technical and functional skill sets.
  • Ability to prioritize workstreams simultaneously and deliver results for a fast-paced program.
  • Excellent organization and ability to analyze requirements and document effectively.

Education, Certifications, Degree requirements:
  • Certified Salesforce Administrator with Trailhead Badges/Super Badges

General Guidance for Expected Years of Experience:
  • 2 Year+
Technical & Professional Skills & Knowledge:
  • Understanding of Salesforce sharing and security (roles, profiles, permissions, OWD, sharing rules)
  • 2+ years' experience administrating Salesforce/force.com products including Service Cloud
  • Experience with Marketing Cloud and/or Call Center a plus.
  • Experience Managing production updates/releases.
  • Understanding of relational databases and data integration tools
  • Certified Salesforce Administrator with Trailhead Badges/Super Badges
Communication Skills & External Relations:
  • Excellent communication and analytical skills to engage with business subject matter experts to solution business needs and resolve issues.

IT systems that will be used:
  • Jira
  • Salesforce
  • Marketing Cloud/Call Center

Tryfacta is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10107000
  • Position Id: 26-05819
  • Posted 11 hours ago

Company Info

About Tryfacta

At Tryfacta, our mission is to create opportunities for our clients, candidates, and our team members. As a Minority Owned Business Enterprise (MBE) with over 40 Diversity Certifications spanning 28 States, we are dedicated to supporting Staffing Programs and providing Tech and Business Advisory services to both the Private and Public sectors.
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Our journey began in the late 1990s as a key player in the staffing industry, and we quickly expanded our expertise to include IT Consulting, with a specific focus on SAP Implementations. With over 26 years of experience, we have developed a robust business solutions model to tackle complex business challenges, consistently delivering services that surpass our clients' expectations.
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At Tryfacta, our core values serve as a guiding compass, shaping our behavior and forming the foundation of our culture. These values drive our growth, foster our commitment to excellence, and enable us to serve our clients and stakeholders with character, entrepreneurship, respect, and a genuine desire to make a difference.

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