Systems Administrator, Technology

{"description": " Opportunity Overview

Have you ever wanted to see how enterprise systems really work behind the scenes?
Are you eager to build strong technical foundations while supporting real production environments?
Do you enjoy learning by doing, troubleshooting issues, and working alongside experienced engineers?
Our Infrastructure Operations team is responsible for ensuring the stability, availability, and security of enterprise platforms that support critical business applications. We partner closely with application, network, and security teams to keep systems running reliably while modernizing our technology stack.
The Systems Administrator supports day-to-day operations across enterprise systems and platforms while building core systems administration skills through hands-on experience. This role is well suited for professionals early in their systems administration journey who are eager to learn enterprise environments, strengthen troubleshooting skills, and grow into more advanced responsibilities.
You'll gain exposure to Linux/Unix systems, virtualization platforms, middleware, and containerized environments , with opportunities to learn from senior administrators and contribute to infrastructure improvement initiatives.

What You'll Do
In this role, you'll support production and non-production environments while developing practical, real-world systems administration skills.

• Assist in maintaining enterprise systems and platforms to ensure performance, reliability, and uptime
• Monitor system health, capacity, and alerts using enterprise monitoring tools; escalate issues as needed
• Support day-to-day WebLogic administration including application deployments, log monitoring, basic JVM troubleshooting, patching support, and incident troubleshooting using documented procedures
• Support operating system patching, security updates, and scheduled maintenance following documented procedures
• Participate in incident response during business hours and as part of a on-call rotation
• Troubleshoot common system and application issues using runbooks and guidance from senior team members
• Support middleware and platform technologies with an initial focus on enterprise platforms such as WebLogic and exposure to containerized and Kubernetes-based environments as part of ongoing modernization efforts
• Learn and assist with automation and configuration management using scripting tools
• Collaborate with application, network, and security teams to resolve operational issues
• Document system configurations, procedures, and incident findings
• Participate in change management, maintenance windows, and operational reviews
• Demonstrate a strong willingness to learn, accept feedback, and take on greater responsibility over time

EEO Statement

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.

Company Description

Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.

Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.

People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.

View our Purpose, Inclusion and Citizenship Report.

Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.

Awards and Accolades

At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.

Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones

Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones

Position Requirements

Skills & Requirements
Required Qualifications

• Bachelor's degree (or equivalent experience) in Computer Science, Information Technology, or a related field
• 0-2 years of experience in systems administration, IT operations, or a related technical role
• Working knowledge of Linux/Unix systems (users, services, filesystems, logs)
• Familiarity with virtualization concepts and platforms (e.g., VMware, Hyper-V)
• Introductory understanding of middleware platforms such as WebLogic, Apache, or Tomcat
• Basic scripting experience or coursework (Bash, Python, or similar)
• Foundational understanding of networking concepts (TCP/IP, DNS, load balancing)
• Strong attention to detail and ability to follow documented procedures
• Clear written and verbal communication skills
• Ability to work collaboratively in a fast-paced environment
• Willingness to participate in a rotating on-call schedule

Preferred Qualifications

• Exposure to monitoring, logging, or observability tools (e.g., Splunk, Dynatrace, Prometheus)
• Familiarity or coursework with Docker or Kubernetes
• Experience supporting enterprise or multi-environment (dev, test, prod) systems
• Experience working within formal change management processes

What Sets You Apart as a Candidate

• Naturally curious and motivated to learn new technologies and how systems work in real operational environments
• Takes initiative when troubleshooting issues while knowing when to ask for guidance
• Learns quickly from hands-on experience and feedback
• Dependable, detail-oriented, and communicates clearly during incidents or time-sensitive situations
• Takes ownership of work and cares about system stability, customer impact, and continuous improvement

Salary Information

Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.", "salary_raw": "Row(double=None, string=\"Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short - and long - term disability, basic life, and basic AD&D coverage. Short - and long - term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax - advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page .\")"}