Role: Business Analyst (BA) - Property & Casualty (P&C) Insurance
Location: Philadelphia, PA (hybrid)
Duration: Contract
Role Overview
We are seeking a detail-oriented and analytical Business Analyst (BA) with a strong technical background and experience in business requirements gathering, functional documentation, process modeling, and stakeholder management. The ideal candidate will act as a liaison between business stakeholders, clients, and development teams to ensure business requirements are clearly understood, documented, and translated into effective technical solutions.
Experience in the Property & Casualty (P&C) insurance domain is highly desirable, particularly with Policy Administration Systems (PAS), legacy billing systems, and claims management applications. Familiarity with Insurity is a plus.
Required Qualifications
- Technical background with a basic understanding of product architecture and system functionality.
- Experience in business analysis, requirements gathering, functional documentation, and process modeling.
- Knowledge of the Agile Software Development Lifecycle and Waterfall methodologies.
- Experience preparing BRDs, FRSs, use cases, process flows, data flows, and other functional documentation.
- Strong analytical, critical-thinking, and problem-solving skills.
- Excellent verbal and written communication skills.
- Strong stakeholder management, relationship-building, and collaboration skills.
- Ability to work independently and effectively with cross-functional teams.
- Excellent organizational skills, attention to detail, and time-management abilities.
- Willingness to learn, accept constructive feedback, and adapt to changing client requirements.
- Strong listening skills, patience, flexibility, and a proactive approach to problem-solving.
- Ability to identify process improvement opportunities and maintain a broader business perspective.
Highly Desirable Qualifications
- Experience in the Property & Casualty (P&C) insurance domain.
- Experience with Policy Administration Systems (PAS) and insurance claims or billing applications.
- Hands-on experience creating, analyzing, and validating detailed functional specifications.
- Experience in end-to-end enterprise software implementation projects.
- Proficiency in MS Visio for process modeling, workflow diagrams, and system documentation.
- Experience with data migration rules, business rules, wireframes, and system design documentation.
- Experience facilitating solution design sessions between clients and implementation teams.
- Experience conducting UAT, quality reviews, client training, and stakeholder workshops.
Key Skills
- Business Requirements Gathering & Analysis
- Business and Functional Requirements Documentation
- Property & Casualty (P&C) Insurance
- Policy Administration Systems (PAS)
- Legacy Billing and Claims Systems
- Agile SDLC & Waterfall Methodologies
- Business Process Modeling & Process Improvement
- Use Cases, User Stories & Functional Specifications
- MS Visio & Workflow Documentation
- UAT, Test Scenarios & Quality Reviews
- Stakeholder Management & Client Communication
- System Integration Analysis
- Enterprise Implementation & Change Support
