Sapiens Policy Technical Lead
Contract Independent
Contract Corp To Corp
Contract W2
12 Months
No Travel Required
Hybrid
Depends on Experience
ThinkNorth LLC
Fitment
Dice Job Match Score™
⭐ Evaluating experience...
Job Details
Skills
- Sapiens Policy
- Property & Casualty
- P&C
- Insurance
- Billing
- Claims
Summary
Hi,
Job Title: Sapiens Policy Technical Lead
Work Location: Bloomington, IL (Hybrid - Onsite)
Duration: 12+ Months
Job Summary:
- Seeking a Senior Specialist 7 to 11 years of experience with strong expertise in Sapiens Policy (P&C) to manage production support activities
Job Description:
- The role involves handling production tickets troubleshooting and resolving complex issues and ensuring system stability and performance.
- The candidate will collaborate with cross functional teams to support integrations across Policy Billing and Claims modules implement enhancements and drive continuous improvements
- Additionally, the role requires adherence to best practices proactive monitoring and ensuring high-quality support for the Sapiens Full Suite environment
Roles and Responsibilities:
- Requirements elicitation analysis and documentation
- Provide L2 production support for Sapiens Policy (P&C) modules ensuring timely resolution of incidents and service requests
- Troubleshoot and resolve complex production issues ensuring system stability and minimal downtime
- Collaborate with business analysts and stakeholders to understand issues and support process improvements
- Coordinate with Billing and Claims teams to ensure seamless integration and smooth data flow across modules
- Conduct impact analysis system testing and support deployment activities for fixes and enhancements
- Monitor system performance proactively and implement corrective and preventive measures
- Manage and prioritize production tickets ensuring adherence to SLAs and quality standards
- Document resolution steps technical configurations and knowledge artifacts for future reference
- Support continuous improvement initiatives to enhance system performance and operational efficiency
- Mentor junior team members and guide them on troubleshooting approaches and Sapiens best practices
Best Regards,
Sam
+1
Lead Technical Recruiter
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 91131801
- Position Id: 9045600
- Posted 1 day ago
Company Info
About ThinkNorth LLC
ThinkNorth is a full-service provider of contingent staffing in support of technology solutions for industry leading Enterprise Technology Projects.
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