System Support Team Lead

Columbia, SC, US • Posted 8 days ago • Updated 8 days ago

Full Time

On-site

Depends on Experience

Hansen Talent Group

Fitment

Dice Job Match Score™

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Job Details

Skills

Summary

Hansen Talent Group is hiring a System Support Team Lead to oversee daily helpdesk and system support activities.

What You’ll Do

Oversee day-to-day activities of helpdesk staff (4–6 team members)
Monitor work assignments, performance, and follow-up on issue resolution
Ensure scheduled operational tasks are completed on time
Support daily system operations, including production and maintenance activities
Identify, troubleshoot, and resolve computer system issues
Coordinate with operators, specialists, and technicians across IT operations
Provide occasional after-hours support as needed

What You’ll Need

High School Diploma or equivalent
Experience supporting and operating computer systems
Experience working in a helpdesk or technical support environment
Strong problem-solving and team coordination skills
Ability to work onsite during standard business hours

Nice to Have

CompTIA A+ certification

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91004062
Position Id: 26-00060
Posted 8 days ago

Company Info

About Hansen Talent Group

Hansen Talent Group partners with clients to achieve a deep understanding of the environment and technology initiatives; our goal is to provide our clients with highly qualified, highly motivated technology professionals who make an immediate positive impact on productivity.

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