As a Principal OSS/BSS Architect within the CTO Solutioning Team, you will be a cornerstone of our strategic growth, reporting directly to the Senior Director of Solutions & Alliances. This is a high-visibility, customer-facing role designed for a seasoned expert who can translate complex business challenges into elite technical architectures for Tier 1, 2, and 3 telecommunications carriers.
You will operate at the "tip of the spear," leading the technical strategy for multi-million dollar digital transformations. Your focus will be on the "Connectedness" industry modernizing legacy stacks (OSS/BSS), driving fiber management solutions, and integrating cutting-edge technologies like GenAI, Predictive Intelligence, and AIOps into autonomous network workflows.
Key Responsibilities
Architectural Strategy: Lead end-to-end solutioning for complex OSS/BSS programs, including O2C, T2R, and L2Q modernization.
Alliance Integration: Collaborate with strategic global partners including ServiceNow, Salesforce, Google, AWS, Microsoft, and Snowflake to design high-value, integrated solution blueprints.
Pre-Sales & Bid Leadership: Own the technical response for RFIs/RFPs. This includes authoring SOWs, defining Resource Estimates, and conducting technical "defenses" with customer CTO/CIO stakeholders.
Executive Presence: Act as the primary technical voice in workshops, aligning our solutions with the customer s long-term business goals.
Innovation & Modernization: Design the transition from monolithic legacy systems to cloud-native, microservices-based architectures utilizing Agentic Workflows and Orchestration.
Commercial Viability: Partner with the Senior Director and CTO to ensure all technical solutions are commercially sound, delivery-ready, and optimized for ROI.
Experience & Skills :
The "Must-Haves"
15+ years of experience in Telecommunications, specifically within a Service Integrator or Tier-1 Vendor environment.
Domain Expertise: Mastery of OSS/BSS stacks, TM Forum (eTOM, TAM, SID) frameworks, and Open APIs.
Platform Proficiency: Advanced architectural knowledge of industry-leading platforms.
Cloud & Data Mastery: Proven experience with AWS, Azure, or Google Cloud Platform, and an understanding of data platforms like Snowflake or Databricks in a telco context.
The "Soft" Skills
Strategic Solutioning: The ability to simplify massive technical hurdles into clear, actionable roadmaps for executive audiences.
Autonomous Execution: As a remote US-based role, you must possess the discipline to lead complex, cross-functional bids with minimal supervision.
Analytical Precision: A detail-oriented approach to building complex Bills of Materials (BoM) and navigating the sales cycle typical of Tier-1 carriers.
Technical Focus Areas :
OSS: Service Orchestration, Inventory Management, SDN/NFV, and Service Assurance.
BSS: Billing, Charging, CRM, and Product Catalog.
Emerging Tech: GenAI, AIOps, Agentic Orchestration, and Predictive Intelligence for autonomous network operations.
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