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Jamf Pro SME

Chicago, IL, US • Posted 3 days ago • Updated 3 days ago

Full Time

No Travel Required

On-site

Depends on Experience

Arnex Solutions LLC

Fitment

Dice Job Match Score™

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Job Details

Skills

JAMF PRO
JAMF CONNECT
MAC BOOK
MACOS
BASH

Summary

Jamf Pro Subject Matter Expert

Chicago IL - 3 Days Onsite

W2 Position

WORK TO BE PERFORMED:

Primary Subject Matter Expert (SME) for Jamf Pro; own design, deployment, and lifecycle management of the Jamf environment.
Document Jamf architecture and network security flows.
Ensure user requirements are documented and traceable to implemented solutions.
Lead Phase 1 deployment of Jamf-managed MacBook devices as part of the VDI replacement initiative.
Produce weekly endpoint performance reports covering device health, patch compliance, software utilization, and user behavior trends.
Provide Tier 3 support for Jamf Pro and escalate issues as needed.
Collaborate with the Help Desk to automate solutions and create self-service quick fixes.
Package and deploy applications to macOS endpoints using Jamf Pro.
Configure and administer Jamf Connect, Jamf Protect, Jamf Infrastructure Manager, and Jamf ADCS Connect.
Manage Jamf integrations with SSO, LDAP, Cloud Identity Providers, and SMTP.
Build custom scripts and solutions to manage all MacBook devices.
Proactively maintain macOS, Jamf, and software deployment updates including vulnerability remediation.
Troubleshoot application installation, performance, and runtime issues within the macOS environment.
Drive meetings with Business, IT, and Security Leaders to develop requirements and communicate environmental changes.
Drive automation of processes in the end user experience space.
Document changes, policies, procedures, and configurations.
Provide cross-training and mentoring to team members.
Perform other duties as assigned.

SKILL AND EXPERIENCE REQUIRED:

Qualifications:

Excellent presentation, written, and verbal communication skills.
Strong interpersonal, leadership, and mentoring skills.
Solution-oriented problem-solving approach. Ability to work both independently and as part of a team.
Self-starter who thrives with significant autonomy.

Technical Skills:

Bash scripting and Jamf API experience required.
In-depth knowledge of Jamf Pro including Jamf Connect, Jamf Protect, Jamf Infrastructure Manager, Jamf ADCS Connect, and integrations with SSO, LDAP, Cloud Identity Providers, and SMTP.
Up-to-date knowledge of Apple macOS best practices.
3+ years managing macOS endpoints in an enterprise environment using Jamf Pro.
Experience deploying and packaging applications for macOS endpoints.
Desktop application troubleshooting on macOS.
Experience operating in a DevOps culture.
Microsoft Entra (Azure AD) experience preferred.

Education and Experience:

Bachelor of Science in Computer Science or related degree, or equivalent experience.
5+ years of experience in a desktop engineering or end user experience role.
3+ years of experience with Jamf Pro in an enterprise environment.
Jamf 400 Certification preferred.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91124621
Position Id: 345-38988-3480
Posted 3 days ago

Company Info

About Arnex Solutions LLC

At Arnex Solutions LLC, we go beyond traditional consulting. We blend expertise with innovation to offer end-to-end solutions that bridge the gap between business challenges and technological advancements.

Our Services:
Strategic IT Advisory: Our experienced consultants collaborate with you to craft customized IT strategies that drive growth and efficiency. We transform technology into a competitive advantage.

Talent Resourcing: Access top IT talent with ease. Our staffing solutions connect you with skilled professionals who align with your unique business requirements.

Cloud Excellence: Leverage the power of the cloud with our tailored services. From strategy to execution, we help you harness cloud capabilities for innovation and scalability.
Why Choose Arnex Solutions LLC:

Holistic Approach: We're your all-in-one partner for both strategic consulting and talent acquisition. Our holistic solutions ensure your business stays ahead in a dynamic landscape.

Client-Centric Philosophy: Your success is at the heart of everything we do. Our collaborative approach ensures we understand your unique needs and deliver impactful solutions.

Innovation Infused: We embrace emerging technologies to drive innovation. Partnering with Arnex Solutions LLC means accessing solutions that position you for sustained success.

Enduring Partnerships: Our commitment extends beyond a single project. When you choose Arnex Solutions LLC, you choose a partner dedicated to your long-term growth.

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