Job DescriptionAs a Data & Marketing Systems Senior Associateon the Performance Marketing Operations and Transformation team, you will execute and optimize data-driven targeting strategies, manage campaign analytics, and work closely with Marketing, Sales, Technology, and Product teams. Your hands-on approach will help establish best practices, drive standardization, and support a culture of analytics-driven marketing.
Job responsibilities- Execute and optimize data management strategies for marketing campaigns
- Analyze and leverage data from multiple systems of record to refine customer targeting and improve performance metrics
- Develop and maintain reusable marketing data outputs and documentation
- Manage day-to-day execution, monitoring, and quality of data projects for audience targeting
- Collaborate with product and technology teams to gather requirements and support omni-channel initiatives
- Build and maintain strong working relationships with project leads, stakeholders, and subject matter experts
- Support business leadership in defining project objectives and planning deliverables
- Ensure compliance with data governance and privacy standards
- Provide hands-on support for campaign analytics and reporting
- Identify opportunities for process improvement and automation
- Mentor junior analysts and share best practices
Required qualifications, capabilities and skills- Bachelor's degree in Data Science, Statistics, Information Systems, or related field
- 3+ years of experience in data analytics or customer segmentation
- Proficiency in SQL, Python, Excel, Tableau, Adobe, etc.
- Ability to translate business requirements into technical specifications and communicate with non-technical partners
- Strong knowledge of digital marketing principles
- Team player with ability to build strong cross-business relationships
- Excellent written and verbal communication skills
- Experience managing multiple projects and priorities
Preferred qualifications, capabilities and skills- Experience in marketing operations or MarTech platforms
- Familiarity with project management and agile tools such as Excel, PowerPoint, JIRA, and Confluence
- Experience with customer data platforms (CDP) or marketing automation tools (Salesforce, Segment, SAS, Adobe, Microsoft, etc.)
- Experience working with marketing technology agencies or digital agencies
- Solutions-oriented mindset and ability to work under tight deadlines
- Strong relationship development and negotiating skills
Additional Information- Opportunity to work on high-impact marketing initiatives
- Exposure to advanced marketing technology and analytics platforms
- Collaborative, fast-paced team environment
- Professional development and growth opportunities
About UsChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.
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