Job DescriptionJoining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.
The Technology organization enables and accelerates the company's growth strategies, delivering global capabilities and services in support of Amex's customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.
The Enterprise Technology Services organization partners with every part of the American Express business to power the company's growth and innovation with trust and efficiency, and drive competitive differentiation with speed. We support the delivery and operations of technology, digital, and data capabilities, platforms, and services globally. Specifically, our team is responsible for the company's technology engineering, architecture, and infrastructure, providing 24x7 support to ensure an uninterrupted, high-quality experience for customers and colleagues. We also provide product management for core enterprise platforms, and lead technology risk and information security, enterprise data governance and platforms, digital product and design, and enterprise AI platforms on behalf of the company.
The Global Risk & Compliance Technology (GRCT) organization protects Amex with 2nd and 3rd lines of defense systems for Financial Crimes Risk Management and Integrated Risk Management to build a world-class risk-management framework that empowers colleagues to make informed, secure growth decisions, which fosters a trusted brand.
ResponsibilitiesTeam Leadership:
- Lead, mentor, and manage a team of engineers, fostering a culture of innovation, collaboration, and continuous improvement.
- Provide technology guidance and career development support to team members.
Project Management:
- Oversee the planning, execution, and delivery of engineering projects, ensuring they meet quality, budget, and timeline requirements.
- Collaborate with partners to define project details, objectives, and outcomes.
Technology Expertise:
- Drive phased and iterative improvement journeys from all angles of People, Processes/Practices and Technologies involved.
- Review and approve designs, architecture, and code to maintain high standards.
- Undertake Tech modernization journeys to Industry latest/greatest.
- Manage and support end-to-end technology-landscape for Risk Management systems and Products, specifically on Financial Crimes Compliance.
- Build integrated Product roadmaps and strategies.
Collaboration:
- Work closely with product owners, business process owners, and other stakeholders to align engineering efforts with business objectives.
- Communicate progress, risks, and solutions to partners effectively.
- Process Improvement:
- Identify and implement standard processes, tools, and methodologies to optimize engineering workflows.
- Ensure compliance with industry standards, security protocols, and regulatory requirements.
- Applies visualization and other techniques to fast track concepts
- Functions as a core member of an Agile team driving User story analysis & elaboration, design and development of software applications, testing & builds automation tools
- Works on a specific platform/product assigned to projects based on demand and business priority
- Sees opportunities to adopt innovative technologies
- Embodies "rebel with a cause" mentality by looking beyond the obvious for continuous improvement opportunities.
- Support Global Risk and Compliance delivery team to lead and assist in the design and actual development of applications.
- Responsible for specific functional areas within the team, this involves project management and taking business specifications.
- The individual should be able to independently run projects/tasks delegated to him.
- Develop and maintain project related documentation,
- Provide system support and user support/training/communication for implemented applications.
Qualifications- Bachelor degree in Engineering or Computer Science or equivalent OR Master's in Computer Applications or equivalent.
- 10 to 14 years of experience is required.
- Expert in Cloud Technologies (Google Cloud Platform, AWS, etc).
- Expert in System Design.
- Experience with managing e2e software-delivery for integrating with vendor-systems (SaaS/COTS).
- Experience with managing e2e software delivery for building complex real-time cloud-native/hybrid distributed systems.
- Experience with managing continuous software delivery for live business-as-usual high-stakes Production systems.
- Experience in process automation.
- Experience in distributed programming.
- Experience in analysis, design, development, testing, and implementation of data applications.
- Demonstrated ability to develop and document specifications and analyze software and system processing flows.
- Creative problem solving (Innovative) and strategic critical thinking.
- Experience of delivery using Agile Methodologies.
- Experience of defining and using CI/CD pipelines.
- Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.
About UsAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About the TeamWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
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