Telecom Project Coordinator

Job Title: Telecom Project Coordinator

Location: Hazelwood, MO 63042 (Onsite)

Type: Contract

JOB DESCRIPTION: Prior work with telecommunications suppliers on circuit deliveries.

• Program, project, and service management skills.
• Excellent written and oral communication skills.
• Working knowledge of link layer (LAN protocols), network (routing protocols), and transport layer protocols (TCP and UDP)
• Familiarity with network backbones, campus networks, and data center networks
• Familiarity with DSL, cable, wireless, and fiber optic connections and other related services.
• Self-motivated, with the ability to work independently after receiving initial direction.
• Effective working together and interpersonal skills.
• Ability to analyze complex issues and convey results in both verbal and written form.
• 8 or more years of experience with information transport systems.

Roles & Responsibilities:

• Ability to work with multiple Internet service providers for network connectivity between campuses.
• Coordinate and facilitate operational and logistical support of transport (circuit)-related requests with and between multiple groups.
• Liaise with the client's supplier management to track circuit orders through the ordering and provisioning process.
• Tracking of service request submissions and/or requests for information related to circuit orders.
• Research Network Service Requests for members of the Global Access Design team.
• Coordinate select level 2 & 3 break-fix activities with suppliers and client partners related to circuits.
• Ability to work well on virtual teams across multiple time zones.
• This position will require some after-hours work to support production-impacting maintenance activities.
• This position allows telecommuting. The selected candidate will be required to perform work onsite.
• Participate in the network transport ordering and provisioning process as a member of the network transport team
• Candidate to work with appropriate business partners to ensure network transport requirements are captured in network service requests.
• The candidate will manage requests through the lifecycle, including requirements specification, order placement, test & turn-up, service review, and disconnection.

Required skills:

• Needs a PC with a basic tech background and circuit provisioning understanding.