IT Asset & Support Specialist

Our client is seeking a detail-oriented IT Asset & Support Specialist to manage and maintain the organization s IT hardware and software inventory while supporting day-to-day IT operations. This role plays a key part in ensuring all technology assets are properly tracked, maintained, and supported through active service agreements.

This is an excellent opportunity for an early-career IT professional who is highly organized, customer-focused, and interested in growing their project and technical support experience.

Key Responsibilities:

• Maintain an accurate and up-to-date inventory of all IT hardware, software, and peripherals
• Track lifecycle of IT assets, including procurement, deployment, maintenance, and retirement
• Ensure all IT equipment is covered by active support and maintenance agreements
• Coordinate with vendors to manage warranties, renewals, and service contracts
• Provide technical support for end-users, including troubleshooting hardware and software issues
• Assist in the setup, configuration, and deployment of IT equipment
• Participate in and support IT projects, with opportunities to lead smaller initiatives
• Maintain documentation related to IT assets, systems, and processes
• Deliver excellent customer service by responding promptly to user requests and issues
• Collaborate with internal teams to ensure smooth IT operations

Required Qualifications:

• 1 3 years of experience in IT support, asset management, or related role
• Strong organizational and inventory management skills
• Basic knowledge of IT hardware, software, and peripherals
• Excellent communication and customer service skills
• Ability to manage multiple tasks and prioritize effectively
• Proficiency with Microsoft Office / Microsoft 365 applications

Preferred Qualifications:

• Experience with IT asset management tools or ticketing systems (e.g., ServiceNow, Jira, etc.)
• Exposure to vendor management or contract tracking
• Basic understanding of IT infrastructure (networks, systems, devices)
• Experience supporting or participating in IT projects

Salary/Rate: $20-$25/HR (depends on experience level). This is a contract position with candidates expected to work 40 hours/ week.

About The Company

Peterson Technology Partners (PTP) is an Equal Opportunity Employer committed to creating a transparent, inclusive, and human-centered hiring experience.

For more than 28 years, PTP has operated as one of the top IT staffing and recruiting firms in the USA built on trust, long-term partnerships, and technical excellence.

Based in the Chicago suburb of Park Ridge, IL, our team of more than 500 employees and consultants is dedicated to:

Helping every client make the best hiring decisions possible

Matching professionals with the right IT jobs and career opportunities

As part of that commitment, we believe in providing clear information about how our hiring technologies work and how your data is used. The following section outlines our AI-assisted interview process and your rights as a candidate.

AI-Assisted Interview Experience (Pete & Gabi Rebecca)

To provide a consistent, fair, and flexible experience for all candidates, we use AI-assisted tools to support parts of the interview process. This includes our proprietary AI platform Pete & Gabi, which includes AI recruiter Rebecca.

These AI hiring tools help us:

• Transcribe interviews
• Summarize candidate responses
• Generate job-related insights
• Streamline communication and scheduling

Please note that:

The AI does NOT make hiring decisions; all decisions are made by our human recruiters, hiring managers, or client partners.

The AI does not evaluate facial expressions, emotions, or physical traits; it is used only to support fairness, consistency, and efficiency.

If you prefer a non-AI interview format, we will gladly provide an alternative.

Technical or Case Interviews (Role-Dependent):

When applying for certain tech jobs, you may participate in:

• A technical interview
• A coding challenge
• A case study
• A client-specific assessment

We will always explain what to expect in advance so you can prepare with confidence.

Human Review & Selection:

Every candidate's profile including interviews, conversations, and assessments is reviewed by experienced recruiters and hiring leaders.

AI insights may assist with organization and evaluation, but final decisions are always human-driven.

Your Rights as a Candidate:

At PTP, every candidate has the right to:

Request a non-AI interview path

Ask how your data is being used

Request access to transcripts or interview recordings

Request deletion of your AI-recorded interview

Receive clear, timely communication

Our goal is to ensure you feel respected, informed, and supported throughout your experience.

Our Commitment:

For more than 28 years, PTP has focused on putting people first candidates, consultants, employees, and clients.

We're committed to a hiring process that is:

• Transparent
• Compliant
• Equitable
• Powered by innovative technology that enhances not replaces human judgment

Welcome to the future of hiring at Peterson Technology Partners.

We're excited to learn more about you.

Equal Employment Opportunity:

Peterson Technology Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, veteran status, or any other protected characteristic.