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Business Analyst - Advanced

Hybrid in Spartanburg, SC, US • Posted 3 hours ago • Updated 3 hours ago

Contract W2

Contract Corp To Corp

12 Months

Hybrid

Depends on Experience

Datasoft Technologies, Inc.

Fitment

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Job Details

Skills

Summary

Business Analyst - Advanced
Onsite: Spartanburg, SC
About the Job

Duration: Long term Contract Position
Location: Onsite: Spartanburg, SC
Pay rate: Hourly
Job ID: 13911

Overview:
SCOPE OF THE PROJECT:
The Business Analyst will serve as the discovery and analysis lead for the Documentation Recovery initiative. Working across Information Technologies and with key County stakeholders, the BA will inventory and assess existing documentation, interview subject-matter experts, document current state processes and technology dependencies, identify documentation and process gaps, and organize findings into structured inputs for the Technical Writer and IT leadership. The work will support cybersecurity, operational continuity, knowledge transfer, disaster recovery, and long-term documentation governance.

Essential Responsibilities:

Lead discovery sessions, interviews, and workshops with IT teams and County stakeholders.
Inventory existing technical, operational, security, system, application, infrastructure, and recovery documentation.
Analyze and document current-state business and IT processes, workflows, roles, dependencies, handoffs, and pain points.
Create process maps, workflow diagrams, data/process flows, inventories, matrices, and other analysis artifacts using Microsoft Visio
and Microsoft 365.
Identify documentation gaps, single points of knowledge, process risks, inconsistencies, and opportunities for standardization.
Gather, organize, validate, and prioritize requirements for SOPs, runbooks, knowledge articles, system documentation, and recovery
documentation.
Translate SME knowledge into clear, structured source material and collaborate closely with the Technical Writer.
Facilitate review and validation sessions to ensure documented processes accurately reflect County operations.
Maintain a documentation backlog, status tracking, priorities, ownership, and dependencies.
Support development of documentation standards, templates, governance, ownership, review cycles, and repository organization

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):

1. 10+ years of demonstrated business analysis experience in complex IT or technology environments.
2. Strong requirements elicitation, interviewing, facilitation, and stakeholder- management skills.
3. Advanced proficiency with Microsoft 365, including Word, Excel, PowerPoint, Teams, SharePoint, and related collaboration tools.
4. Strong proficiency with Microsoft Visio for process mapping, workflow documentation, and technical/business diagrams.
7. Experience working with technical SMEs across infrastructure, applications, service
delivery, cybersecurity, or similar IT disciplines.

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):

1. Experience with documentation recovery, IT operational maturity, knowledge-management, or process- standardization initiatives.
2. Experience documenting cybersecurity, infrastructure, disaster recovery, business continuity, or IT service-management processes.
3. Experience with SharePoint-based documentation repositories and governance.
4. Familiarity with ITIL, NIST, CIS, or other recognized IT/security frameworks.
5. Government or other highly regulated environment experience.

REQUIRED EDUCATION AND CERTIFICATIONS: - Bachelor's degree in Information Technology, Information Systems, Business, or a related field, OR equivalent relevant professional experience. Demonstrated experience and quality of prior work are more important than a specific certification.
PREFERRED EDUCATION/CERTIFICATIONS:
CBAP, CCBA, PMI-PBA, PMP, ITIL Foundation, or comparable professional certification. Certifications are preferred but will not substitute for demonstrated experience and strong work products
ADDITIONAL SKILLS/DUTIES:

Ability to analyze undocumented or inconsistently documented processes and convert institutional knowledge into structured artifacts.
Excellent written, verbal, organizational, and analytical skills.
Ability to manage multiple workstreams, priorities, dependencies, and deliverables with limited supervision.

About our Company
DataSoft Technologies is a highly recognized provider of professional IT Consulting services in the US. Founded in 1994, DataSoft Technologies, Inc. provides staff augmentation services for Information Technology and Automotive Services. Our team member benefits include:

Paid Holidays/Paid Time Off (PTO)
Medical/Dental Insurance Group
Accident/Critical Illness Insurance
Life Insurance
401 (K)

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: datga001
Position Id: 26-01116
Posted 3 hours ago

Company Info

About Datasoft Technologies, Inc.

Datasoft Technologies, Inc. is a software development and consulting firm. Our clients rely on us for software consulting, system engineering, software development, and computer consultancy services. We provide the most competitive rates in the industry to a broad range of private and public sector clients.

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