Role: Technical Product Manager (Retail Experience)
Location: Bellevue, WA / Atlanta, GA / Frisco, TX / Overland Park, KS
- Experience delivering Data or technology solutions for frontline business units, especially Retail, Care, or similarly operationally intensive environments
- Proven ability to manage complex, large-scale Data initiatives across multiple stakeholders, systems, and dependencies
- Strong executive communication skills, with the ability to tailor messaging for senior leaders, technical teams, and business audiences
- Resilience and sound judgment in high-pressure, fast-moving environments
- Comfort operating in ambiguity and bringing structure, clarity, and momentum to evolving work
- Strong learning agility, including the ability to quickly absorb new business, technical, and organizational concepts and apply them effectively
Highly preferred qualifications include a post-graduate degree in computer science, IT, engineering, Data, or a related technical field, as well as experience working with large retail or customer-facing organizations such as Starbucks or similar companies.
We are looking for candidates who can operate with ownership, communicate clearly at multiple levels, and drive execution across both business and technical teams.
KEY DIFFERENCES FROM PREVIOUS JD
- Soft Skills
- Resilience - Resilience and sound judgment in high-pressure, fast-moving environments
- Ambiguity - Comfort operating in ambiguity and bringing structure, clarity, momentum
- Learning Agility - Strong learning agility quickly absorb and apply business, technical, organizational concepts
- Ownership - Operate with ownership, communicate clearly at multiple levels, drive execution
- Domain & Industry Focus
- Data/technology solutions for Frontline (Retail, Care, operationally intensive)
- Retail, Care, customer-facing, high-volume operations
- Large retail orgs (Starbucks or similar)
- Experience
- Required: Experience delivering Data or technology solutions for Frontline business units
- Required: Proven ability to manage complex, large-scale Data initiatives across multiple stakeholders/systems/dependencies
- Education
- Advanced Degree preferred (CS, IT, Engineering, Data, related field)
- Skills
- Large-scale Data initiatives
- Executive Communication
- Resilience & Judgment
- Learning Agility
- Ambiguity Management
- Ownership Mentality
- Profile
- "A data-driven, executive-ready product leader with Frontline/Retail domain expertise who thrives in ambiguity"
- Must have Frontline/Retail/operationally intensive experience
- Strong executive communication skills
- Comfort with large-scale data initiatives and complex dependencies
- High tolerance for ambiguity and pressure
- Advanced technical degree preferred
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