Communications Analyst/VOIP

Job Title: Communications Analyst/VOIP

Location with zip code: Hauppauge, NY 11787

Duration: FTE

Salary: $68956.00/Year

Job Description:

• Must live in Suffolk County or within a reasonable commuting distance.
• Must have a clean driving record.
• Must be an organized thinker.
• Possesses 2+ years of VoIP telephone implementation experience.
• Must be able to work independently as well as on a team.
• Will be accountable for ensuring quality and the timely delivery of assigned tasks.
• Able to identify, prioritize and mitigate risks and issues.
• Maintains alignment of deliverables and reviews with management decision makers;
• Assists in configuring new telephone accounts, arranging for moves and installations, data collection and inventory of County phone systems;
• Assists in troubleshooting and resolving user problems;
• Assists in reviewing trunk usage and routing options to assure proper routing and minimize call routing costs from various locations;
• Generates various reports as needed;
• Maintains inventory of telephone equipment and lines;

Required Skills:

• Candidates should have experience working in the field installing phones.
• Work will be performed from 9 AM 5 PM Monday-Friday with some possibility for overtime on nights and weekends.
• A minimum of 2 years of experience working with VoIP or a UCaaS solution deployment (Ring Central UCaaS experience is a plus.)
• Candidates should have experience in data collection for the purpose of quickly porting multiple locations from one vendor to another.
• Candidates are expected to be dedicated to this effort and work on-site for the duration of the performance period.

About our Company: -

22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients.

Recognized among Best Company to Work For by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated. 22nd Century Technologies is an Equal Opportunity Employer" and s & all other parties authorized to work in the US are encouraged to apply."

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.