Desktop Support Technician
K-Tek Resourcing LLC
Dice Job Match Score™
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Job Details
Skills
- Laptop
- Customer Service
- Technical Support
- IT Service Management
- Printers
- Computer Networking
Summary
Job Title: Desktop Support Technician
Locations: Erie, Monroeville, Canonsburg, Wexford, Camp Hill, Pittsburgh, Grove City, Jefferson Hills, PA, or Wilmington, DE
Work Model: Onsite / Field-Based
Contract: 6–12+ months with possible extension
Travel: Within an assigned ~30-mile radius
Shift: Business hours + on-call/extended support as required
Key Skills:
- 4+ years of Deskside/Desktop/Field IT Support experience
- Windows desktop/laptop troubleshooting
- Hardware, peripherals, printers, and workstation support
- IMAC, deployment, refresh, and device replacement
- Smart Hands and basic data closet activities
- ServiceNow / ITSM ticketing and asset management
- Basic networking knowledge
- Strong customer service and documentation skills
- Healthcare/clinical environment experience is a plus
- Dice Id: 10411276
- Position Id: 9060457
- Posted 4 hours ago
Company Info
Vision
To be a trusted partner and advisor to our customers
Mission
At K-Tek we believe in understanding the specific needs of the customer and tailor-creating innovative solutions to meet these needs. We invest in our employees and customers. We build a relation of trust with our customers through empathy, solutions and being the first time right.
Who We Are & What We Do
K-Tek Resourcing is a consulting organization with offices in Houston TX and St. Paul, MN. It is supported by 2 global delivery centers, located in India. With its global employee strength of over 250, K-Tek has been supporting its clients for over 9 years. We have been consistently achieving a growth of 30% Year on Year. We have an extensive experience of working in domains including BFSI, Retail, Healthcare and Pharma, Oil & Gas, Travel & Hospitality and Insurance. The technologies we service are IT Infrastructure, Mobile Technologies, Cloud & Big Data Solutions. We understand the needs of our customers and provide them with customized solutions and resources with the tenet of being the "First Time Right".
Values
-Commitment to our customers success through Integrity
-Excellence through Quality
-Growth through customer value creation
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