Job Description:
· Analyzing the business requirement, project scope and developing network design and roadmaps for technology solutions that align with the organization s overall IT strategy and goals.
· Participating in solution design and execution
· Collaborating with Customer IT teams, to ensure that the Design solutions meet the organization s network & security requirements.
· Configuring and troubleshooting different OEM Products, to ensure proper operation of the SD-WAN/LAN/WLAN according to the architectural design and standards.
· Aligning with the changing Network solutions and architectures to keep up with the changing business needs, technologies and industry standards.
· Monitoring the performance of the solution to identify and resolve any issues, and making adjustments as needed to improve performance.
· Documenting the solution and providing training to other team members as needed.
· Developing and maintaining comprehensive documentation of the solutions and architectures
· Collaborating with other IT teams to ensure that the solution integrates with existing systems.
· Interface with Vendors regarding evaluation, implementation, and support of deployed network gear.
· Work on resolution of complex or escalated issues or network outages.
· *Manage SOPs, Knowledge documents, KB articles.
Thanks and Have a Great Day!!