Document Accessibility Remediation Technician

Accessibility Remediation
Technician will contribute to an agency wide project to remediate accessibility
issues in static documents such as PDFs, Word Documents, PowerPoint
Presentations, etc. The selected individual will receive on-the-job training, established
procedures, and on-going guidance and oversight from project supervisor. This position is well suited for an individual
with general IT skills, strong computer proficiency, good attention to detail,
and the ability to quickly learn and consistently use new software tools and
technical procedures.





Essential Duties and Responsibilities





·
Participate in
on-the-job training related to PDF accessibility, document remediation
procedures, and the software tools used by the organization.


·
Learn and use
specialized software to identify and correct accessibility issues within PDF
documents.


·
Review assigned PDF
files and perform remediation tasks according to established procedures and
instructions.


·
Modify document
structure and accessibility elements such as tags, headings, lists, reading
order, tables, links, images, and document properties as directed by
established procedures.


·
Use automated
accessibility-checking tools to identify potential issues and verify completed
work.


·
Perform basic manual
quality checks of remediated documents.


·
Coordinate with the
agency webmaster to upload the accessible document and replace existing
non-accessible documents.


·
Work with the project
supervisor to resolve questions, review unfamiliar issues, and determine how
complex documents should be handled.


·
Escalate documents or
accessibility issues that fall outside established procedures or require
advanced remediation.


·
Follow documented
workflows and consistently apply established remediation standards.


·
Maintain accurate
records of assigned documents, work completed, remediation status, and any
issues requiring additional review.


·
Manage and organize
electronic files in accordance with established file-naming, storage, and
document-control procedures.


·
Process a high volume
of documents while maintaining accuracy and meeting established productivity
expectations.


·
Incorporate feedback
from the supervisor and quality-review process into subsequent work.


·
Protect confidential
or sensitive information contained within organizational documents.


·
Perform other related
technical and project-support duties as assigned.





MINIMUM QUALIFICATIONS:


·
General knowledge of computers, software
applications, file management, and common office technology.


·
Demonstrated ability to learn new software
applications and technical processes.


·
Strong attention to detail and ability to
identify errors or inconsistencies.


·
Ability to follow written procedures and
step-by-step technical instructions.


·
Ability to perform repetitive, detail-oriented
computer work accurately and consistently.


·
Strong organizational and time-management
skills.


·
Ability to manage multiple files and assignments
while maintaining accurate work records.


·
Ability to communicate questions, problems, and
progress effectively with a supervisor.
·
Ability to work independently after receiving
training while seeking guidance when appropriate.


·
Experience using Equidox PDF Remediation
Software


·
Experience using Adobe Acrobat Pro or other PDF
editing software.


·
Experience with document processing, data entry,
records management, quality assurance, or other high-volume production-oriented
work.


·
Familiarity with digital accessibility concepts,
assistive technology, or accessibility standards.

Skills:

	Skill	Required / Desired	Amount	of Experience	Expertise Rating	Move
	General knowledge of computers, software applications, file management, and common office technology.	Required	2	Years
	Modify document structure and accessibility elements such as tags, headings, lists, reading order, tables, links, images, and document properties as	Required	2	Years
	Experience using Adobe Acrobat Pro or other PDF editing software	Required	2	Years
	Experience using Equidox PDF Remediation Software	Highly desired	1	Years
	Experience with document processing, data entry, records management, quality assurance, or other high-volume production-oriented work.	Required	2	Years

Agency Interview Type:
Either Web Cam or In Person

Work Arrangement:
Remote